Surveys not crediting question

[SCard]

About 90% done in a DS (Intellisurvey) about movies and end up with:

We’re Sorry

We are currently experiencing technical difficulties. Please try again after a few minutes.

[jtowner]

I think the live light is not correct, I have tried several times to get one and could not, light never went to yellow, keeps showing green.

[SunshineGirl]

The light counts the number of PEOPLE who tried, not the total number of attempts. So if one person tries 10 times, it only counts as 1 person still. I'm showing over 50% of people who tried live sample in the last 6 hours were able to get credit for a survey. But both SSI and Greenfield are crediting even higher than that right now.

[OhMari]

The light counts the number of PEOPLE who tried, not the total number of attempts. So if one person tries 10 times, it only counts as 1 person still. I'm showing over 50% of people who tried live sample in the last 6 hours were able to get credit for a survey. But both SSI and Greenfield are crediting even higher than that right now.

I got a Live this morning. The only time I didn't get credit, was when I didn't clean out my cache in the morning.

[kayjo]

DH was about 80% through a long IPSOS survey for SSI on pudding that stalled. He filled out a page on purchases, hit submit, and was routed to a page that said "The page cannot be found".

[StitchandPooh'smom]

I just completed an SSI about lawn mowers that finished normally with the star page, but it didn't credit. Anyone else having trouble?

Edited:

I just finished another SSI that did credit, so it must have been a glitch or a problem with that particular survey.

[tjrj1988]

I took that Lawn Mower one on SSi yesterday-same result too.

[Alice28]

last 24 hours a GF and a MV didn't credit- using Firefox. Bummer. Usually I have no problems with either of those---

[kayjo]

last 24 hours a GF and a MV didn't credit- using Firefox. Bummer. Usually I have no problems with either of those---

I also had two surveys not credit yesterday, an SSI and a Live Sample. I use Firefox for my surveys too. I usually do not have a problem with SSI but Live Sample will not credit for me 90% of the time.

[SCard]

Completed DS this morning, watched and reviewed a movie clip (Not PSB), took my time and it was about 30 mins; got the validation code at the end and no credit after 2 hours. And there are no more.