Surveys not crediting question

[SCard]

completed a SM about a device that would combine cell and land lines and see:

Unfortunately



We always want to provide you with the best survey taking experience, however we are currently experiencing some technical difficulties. We request you to try again after sometime.

[tarheelpat]

I did a Live Sample on a specific investment company - no credit.

[mellymel261]

completed SH on dog food tonight that did not credit

[OhMari]

I did a Live Sample on a specific investment company - no credit.

Me too.
Just did a MV-no credit this morning.

[SunshineGirl]

That's odd because those are across different networks. I can't tell if a lot of people are not trying yet today (or there are not a lot available) or if they are not crediting. I see MV credits. And Live Sample. And DS. But that is about it. And not a lot of any of those.

[mellymel261]

My MV didnt credit tonight

[SCard]

Posted on the Live thread too. I completed a Live this morning that went to the MV completion page and it didn't credit.

[jtowner]

Trish,

Can you check into what is going on with Live being My View now, I checked cookies and no Live cookies are present any longer its all my cookies. I am thinking they merged and maybe you can only get one or the other. I did my view waiting on credit, live went red yesterday evening and has been that way since.

Jtowner

[SunshineGirl]

Posted on the Live thread too. I completed a Live this morning that went to the MV completion page and it didn't credit.

Just emailed them. My *gut* says that they have merged something and did not do it right such that the pixels are not firing correctly. Interestingly, it looks like my contact for MyView is now my contact for LiveSample surveys. It's confusing, though, because the companies themselves use different names than what they use for their routers. So MyView is actually Authentic Response and LiveSample comes through IGain. So I can't tell what they are keeping and what they are ditching.

It may be that even if they merge, we can still be allowed to complete more than one a day (like the case with SSI and Greenfield).

[SCard]

It may be that even if they merge, we can still be allowed to complete more than one a day (like the case with SSI and Greenfield).

Have my fingers crossed this is the case.