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Thread: log in

  1. #1
    Join Date
    Apr 2015
    Posts
    12

    Default log in

    My computer was infected with malware. I had to reset everything. The computer is fine now, but I can't log into sunshine rewards. It keeps coming back as bad password or user, which isn't correct because it was saved by Chrome and all the other passwords for any other site are fine. I can't submit a ticket because I can't log in. I tried to contact several admins, but no one has replied. I've sent an email, but I haven't heard from anyone as to how to fix this. I'm a little bummed because I was at $60 in less than a month of membership. Odd thing is I can still log into the forum though.

  2. #2
    Join Date
    Apr 2007
    Posts
    37,440

    Default

    I wonder if it has something to do with using Facebook to log in? You can email me at tricia (@) sunshinerewards.com and I can put you in contact with Kevin, who does all of our tech stuff. He will get you fixed up!
    Tricia
    Sunshine Rewards Owner

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  3. #3
    Join Date
    Apr 2015
    Posts
    12

    Default

    I don't think it has anything to do with Facebook. I wasn't using Facebook to sign in with when it happened. I did try that after it happened and no luck. I'm looking forward to hearing from Kevin.

  4. #4
    Join Date
    Apr 2015
    Posts
    12

    Default

    I'm guessing Chrome doesn't know the difference between the Forums and and the survey link when saving a password.

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