Daily Survey Technical Issues Thread

[sqromano]

I just got the hospital one. It asked me a few more questions after I entered my address, so I was hoping for the SR congrats page, but just got the white page!

[toystoryduo]

For those of us that got the hospital survey and the generic white thank you page, are we allowed to try for another survey today? I understand that it may/may not credit at some point, but I'm trying to stay on track for the bonus this month.

[sqromano]

For those of us that got the hospital survey and the generic white thank you page, are we allowed to try for another survey today? I understand that it may/may not credit at some point, but I'm trying to stay on track for the bonus this month.

I always thought that if you do not get the SR congrats page, you can try for another. Who knows when or if that generic white page will credit. I may be wrong, but that is what I remember reading before.

[toystoryduo]

I always thought that if you do not get the SR congrats page, you can try for another. Who knows when or if that generic white page will credit. I may be wrong, but that is what I remember reading before.

That's what I was thinking too. I went ahead and posted a question for Tricia on the Members Q & A board just to be sure.

[memanana]

add me to the hospital survey with white screen at the end and not back to SR

[tarheelpat]

I wish I had read here before I did that long hospital survey. It also was a little weird b/c it used a name for our local hospital that has not been used for at least 10 years, maybe longer. It actually is on it's second new name (b/c of merger) since it used that one.

Did everyone else report this survey? I forgot to get the URL and didn't.

[nicnik]

I'm a victim of the hospital survey too. I got the white page with some message saying that I had finished the survey but no redirect to SR. I used the reporting link & waited a while before trying for a new survey. Finally got one, completed it & got the redirect so we'll see what credits tomorrow! I want to stay on track for the bonus too!

[StitchandPooh'smom]

Did anyone get the hospital survey and get taken back to SR (besides me)? I'm beginning to question my sanity!

[SunshineGirl]

Just as a reminder, please do NOT fill out a complaint form if the only thing that was wrong was that you did not get returned to SR at the end. As long as you got a survey completion page, Greenfield does not consider this an error.

[jtowner]

I think the hosital survey is a timed survey, which needs about 20 minutes or more. I do think after doing GF's for years, that when you get the white page, it does that because of the time issue. I am not saying I am right, it is just my feeling, I haved timed most of them, and to me some of timed , and a lot are not. I have done this survey in the past, because GF tends to put the same surveys back in rotation after a few months. So the only way we can know for sure, is if everyone that had the issue with the generic page, says how long think took to complete this survey, and the people who got the congrats page, how long did they take to complete it. If some people get congrats page, then it would make sense its a time issue, there is just no other explantion for it. What did you all think that did it? Does this make sense to you.

Jtowner