Survey problems or questions etc.

[Hedy]

It looks like ALL hourly credits are broken right now, however not on our end. Credits should fix themselves soon. MV and SH should not be affected. I am so sorry for the trouble.

Thank You,
Ashleigh

Thanks Ashleigh!

[SunshineGirl]

Apparently we have two different issues going on.

For MTC only, people have found a major way to cheat and we just had a bunch of credits from last month revoked. I have already notified the members that their accounts will be closed. MTC is changing their tracking to stop the cheaters. I am wondering if that impacted our tracking??

For greenfield, MTC, and SSI, the system that they all run on has been tracking credits but not sending them back to us every hour. It looks like a bunch just got caught up.

Surveys seem to know when I am on vacation. LOL

[29apr00]

I can't believe anyone could cheat on the survey's!! The software is smarter than we are! hope that whatever they did didn't harm the chances the rest of us have from now on.

Tricia I hope you guys can enjoy the rest of your vacation!!

[Three4Me]

Hi everyone. I just spoke with Tricia and I wanted to update you ASAP.

TwoCents survey is having difficulties and they are working on the problem. This will most likely take a good 24 hours to correct. They will load up all credits in a batch and disburse when complete. You can all continue to take any of the other surveys and the other crediting issues should be resolved.

Please let me know if you have any other problems or questions. Thank you all so much for being so patient. SR has the BEST members!!!

Ashleigh

[Three4Me]

Thanks for the update! So does that mean I shouldn't clear cookies for awhile if I am waiting on a 2cents to credit? Or is it okay to go ahead and clear?

You can clear your cookies, no problem!!!

[iluvamystery89]

Apparently we have two different issues going on.

For MTC only, people have found a major way to cheat and we just had a bunch of credits from last month revoked. I have already notified the members that their accounts will be closed. MTC is changing their tracking to stop the cheaters. I am wondering if that impacted our tracking??

For greenfield, MTC, and SSI, the system that they all run on has been tracking credits but not sending them back to us every hour. It looks like a bunch just got caught up.

Surveys seem to know when I am on vacation. LOL

UNREAL! with all the survey opportunities SR gives us each day, WHY in the world would anyone think they need to cheat? i swear, you give some people an inch, and they have to take a mile!
thanks for updating us, ashleigh and tricia!

[happymom]

Hi everyone. I just spoke with Tricia and I wanted to update you ASAP.

TwoCents survey is having difficulties and they are working on the problem. This will most likely take a good 24 hours to correct. They will load up all credits in a batch and disburse when complete. You can all continue to take any of the other surveys and the other crediting issues should be resolved.

Please let me know if you have any other problems or questions. Thank you all so much for being so patient. SR has the BEST members!!!

Ashleigh

Thank you so much for your effort in helping to get my SM survey credit from yesterday! I will update when it posts!

Just read about the MTC issue. That is truly disturbing. It just goes to show that crime does not pay!

[mellymel261]

thanks ashleigh for the update, do you know if the AMP and SM from last night will credit once the issue is resolved or is this just going forward? Thanks!

[PSL1013]

Hi everyone. I just spoke with Tricia and I wanted to update you ASAP.

TwoCents survey is having difficulties and they are working on the problem. This will most likely take a good 24 hours to correct. They will load up all credits in a batch and disburse when complete. You can all continue to take any of the other surveys and the other crediting issues should be resolved.

Please let me know if you have any other problems or questions. Thank you all so much for being so patient. SR has the BEST members!!!

Ashleigh

The AMP survey that I took did not credit at the top of the first hour, hopefully it eventually will..I very rarely get an AMP, so I'm hoping it does.

[mellymel261]

anyone know which ones are safe to take that will indeed credit? I only have a small window of time to take them tonight and I want to make it count LOL! Thanks!