i am so totally sorry for all the trouble you are having at getting a survey. it took me about 5 times this morning and yesterday morning to finally get one so i feel your frustration. why not just take a break for a little while, walk away from your computer and eat some chocolate (chocolate always works to help me relieve stress when things don't go the way they should) and then try again in about an hour. HTH and try to have a great evening.