I have previously ordered from them and had great experiences. But now I'm worried!! I placed an order on 7/7 - they charged my credit card, I got SR credit, and then nothing. I've never gotten my order. According to the site it is processing.... I've called their customer service number twice, and had to leave messages as no one answers the phone. I've emailed them at least twice. No one has gotten back to me. I'm getting a bad feeling about this. Has anyone else ordered from them lately??!!