I try to write down in my calendar when I shop via SR... so that I can make sure to follow up if I don't see my credit in a timely manner... in my years here at SR I've rarely had to file a trouble ticket... but it is a pain to figure out if I'm forgetting or missing a shopping credit.

I wish I had a simple form on SR kinda like the pending offer list.
Where I could put the date, vendor, amount, confirmation number in one place on SR. Then I could manually remove the entries from the pending list as they credit.

If it is still in the list after 2 weeks maybe an email could be sent to remind me to file a trouble ticket.