Quote Originally Posted by lanny76 View Post
grrrr - took a 2 day break, got an AMP today, but it did not credit! That makes 3 this week which have not credited - which really leads me to the question of why these credits cannot be disputed/retrieved, whatever the case may be with them! You put in the time, they get your answers, credit would be nice!
And I have used both IE and FF, with no luck either way - didn't seem to matter last week/last month when I used FF to do them. Anyway, sorry if this post is too negative and bothers anyone. a bit frustrating, but not going to stew over it anymore!
We cannot dispute them because most survey/offer companies do not take any disputes. They are of the opinion that if it does not credit, it was a problem with the survey taker, not their system. They give us two choices--either play by their rules or don't run the surveys. I've put this to our members time and time again and the majority always responds that they would rather keep the surveys and deal with the non-credits than get rid of them altogether.

99% of our non-credit issues (surveys, offers, and sales total) are a result of a problem on the end of the member and not the company. It's usually either cookies being blocked, a firewall, or an incompatible browser.