Quote Originally Posted by SunshineGirl View Post
That would mean that we don't have a record of you clicking through the SR link. If you are positive that you clicked through us, it is possible that you weren't logged in. You'll have to file it as a regular trouble ticket but explain that to Ashleigh.
What is very weird, is I skipped forward to file the TT's for my Kohl's purchases and when I started on my next TT, Shoes.com was listed, so I filed the TT for that purchase also. I am 100% positive I clicked thru SR for every purchase that day and that I was logged on. I also transferred 5 Disney Vacation reservations to Tom at Mouse Unlimited that day. I know they won't show as pending until completed, but it did say they would count for the contest. Sorry to be a royal pain. My purchases before April were all crediting like clockwork! Even Aeropastle!!