Quote Originally Posted by SCard View Post
this was their reply today:



Mar 31, 05:24

Thank you for contacting us,

Sorry for the inconvenience you have faced. Sunshine Rewards is a partner of ours and is responsible for paying survey incentives in our relationship follow up with them on this question. We provide the surveys, they provide the rewards.

Thank you,

Precision Sample Support
support@precisionsample.zendesk.com
ARGH!!! I just sent it off to my contact there.

I know for a fact that she copied in the tech people and told them to let her know any time an inquiry like this is received so that she could make sure it was resolved. Apparently they didn't do that.

I've forwarded this along to her. They are in Denver so it will be a couple of hours before I hear anything back, but I will update when I do.