Quote Originally Posted by fourfoxesinpa View Post
I'm sorry to appear stupid but I'm confused on what the process is for a shopping credit to be added to your account. Are there two steps? The first when it is added to pending and then a second for when the amount is actually added to your account? What is the 3 day for SM - when it goes into pending or when it gets added? I'm not worried about it for the big cash out but I would love to see a credit to, hopefully, keep me in the top 10 and I don't see anything on my Member Page about it. It shipped last Thursday. I've looked through the stickies and just don't get it. Thanks!
The pending piece is the waiting period merchants requested SR to have in the event you order something then return it. It helps cut down on the issuance of credits and then the revoking of credits.

The waiting period or "pending" period starts the day you order from the merchant. If you are not a Super Member your order pends for 21 days. If you are a SuperMember your order pends for 3 days. If the order credits after your pending period is over (most cases with Super Members) then it will come off pend the night it was posted.

Does that help at all?