OMGracious ... I just got home from work to this. I am so, so sorry for the stress this must be causing you Tricia & the rest of the SR team. I am another who has used multiple emails, probably a totaly of 3-4 in the time I've been here, though I've reverted back to just the original one the past month or so ... I've had a rough time getting surveys lately, but I could never imagine just taking the same one over and over again ... but I hope we don't lose the surveys, as someone who doesn't have the funds to shop, the surveys are my bread and butter