Quote Originally Posted by marcymajor View Post
i took and received credit for my amp survey yesterday but for some reason today i cannot get a my thought counts survey as it keeps saying i have reached my limit (i took yesterdays survey after 11 am). catherine had mentioned something about a "deep cookie." what is that and how do you get rid of it? i did run ccleaner yesterday to totally clean out my cookies and temp files so i do not know what the problem could be. it is now almost 2 pm and i still can't get an otx survey. can somebody please help me.
Do you remember what time the survey credit posted (not what time you took or ended). It seems to be 24 hours from the time it credits.

For the deep cookie thing, try running SpyBot, AdAware, etc type spyware programs.

Although, I ran those two, plus AVG antispy, and it found nothing at all, so not sure, but can't hurt to try.