i had the same problem-didn't qualify. that was almost an hour ago so i'm going to give it a few more minutes and try again with my other e-mail addy. if it doesn't work, so be it, i'm disgusted with today anyway-i've already cleaned up one toilet overflow (now my knees hurt so bad i can barely walk) and am now washing the towels and rugs messed up from said overflow. can i just say i HATE low-flush toilets!!! sorry for the rant. it's just one of those days. have a lovely holiday with your family