The same exact thing just happen to me. I don't know how to get the tracking software off my computer. I know delete just removes it from the desktop it does not take it off the computer system. Now I have to wait for DH to come home and he is going to be furious. I did go back and was given a different survey so I know it did not credit.
I suggest you go and try to do another DS. If you are able to then you will know.
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