Quote Originally Posted by marcymajor View Post
i used ccleaner before and the only problem is that it took away all of my ids and pws on certain sites that i needed them on and it was difficult trying to remember them. i do appreciate your help in this matter and it's nice to know that i am not alone with my frustration with surveys today. i may just bring my computer down and restart it again and see if that helps. again, thanks for listening to my rants and have a great day.
Check your settings on CCleaner. I think there is one for passwords. Make sure that is UNCHECKED. I've been using CC for several months now and never had a problem, but I think you checked something you weren't supposed to.