We signed up for it one time when you could get the dispenser with the hot and cold. Because we kept our contract for the 2 or 3 years or whatever, the dispenser was ours to keep. We eventually cancelled because we were not drinking all of the water and ended up with about 15 gallons stockpiled. LOL! But once we get through it all, we will likely sign up again. I find that I just do a better job of drinking water throughout the day when I have a cooler like this. And during the winter I do use it every day for green tea in the morning and hot chocolate at night.