I love shoebuy for the great selection, great prices and sales, and the cashback from SR. I have experienced both really fast shipping (just a few days) and slower, up to a week or so. Both times the shipping was slower was for the same brand of kid's sneakers... maybe it was a processing problem with the brand. Returns/ exchanges are very easy. I also have found the search function helpful to find a style I am looking for, as well as the customer reviews. Shoebuy is definately the first place I will look for new shoes.