Has anyone else gotten the one for kids about movies? Everytime it goes to show the commercial it gets an error an freezes. First it did it as an adult survey then DH got out of it and tried a new one, this time it asked for a child's opinion and then froze again in the exact same spot. He says it's one he got a week or so ago that did the same thing. He sent an email to both greenfield and PSB but got no reply.