I just did a survey, but darn, I can't remember what it was about, but I did the whole thing. The last question was "Did you just participate in a live chat?" When I answered no (because I didn't, I just took a survey) it took me back to the SR you don't qualify page. Maybe someone else got this one and will post what it was about. I went slowly so I don't think that was the issue, but who knows. Just an FYI