
Originally Posted by
mdapiggy
Guidence and education or tutorials on the site are a great idea, but only those who really want to earn will bother with them. I work in my families business and the truth is that the people who want to take advantage of any program you offer will and they will be the first ones to complain and also the most vocal. SR is a great site--I have switched to doing all my shopping and such through them because of the forum and the fact that you can ask a question or look for answers to your problems. The daily scratch off is a nice extra but it is not why I am a member. I'm sure my opinions will upset or offened some.
I have read all the posts and yours seems to really hit between the eyes. First off, SR is a business, and yes, while we give away "free money", we are in business to make money. Sort of like the casinos, do you really think they lose money just because people hit jackpots, heck no, or they'd have to close their doors. Believe it or not, we do have people who do nothing more then the freebies and scratch offs, period. I'm sure they go from site to site all day long doing this. We also hold contests in the forums for our loyal members, because they do deserve the extra benefits, they are what keeps our doors open and this is our way to tell them we appreciate them. While we are quite aware that people work and can't spend all their time on SR, we have other things they can participate in at their leisure like the trivia contests and scavenger hunts, these they can do when they just have a couple minutes. We will never appease everyone, thats just the nature of the beast. We constantly try to add new ideas, make things seem more fair and provide the best quality of service that we can. We know that the west coasters sometimes get slighted so we try to hold off on contests and games till a little later, but then we have east coasters complaining its past their bedtime, so, its a really hard line to walk, but we do try. We encourage all the newbies with emails and they even have a special place in the forum that you oldtimers can't access, its private just for them. We send out emails and constantly invite new and old members to join in the forum discussions, but you know, we can only do so much, and by your own admittance, the ones that really wanted to learn and participate and earn money have done so, and I love hearing that. I don't speak for Tricia, just for myself when I say all this, cause we all know that I'm the outspoken one here, but sometimes, it becomes overwhelming reading complaints, and seeing petty TT (though there aren't many of these anymore), because we try to be fair, honest and help everyone who joins make money and have fun, and promote friendships. We welcome suggestions, we really do, but please, remember, this is a business too and we can only do so much. I'm not admonishing anyone or trying to tick anyone off with my response, but after reading everyone elses three cents, I thought I'd throw in a few pennies of my own.
If you think you know all the answers, it just means you haven't been asked all the questions.
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