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Thread: OTX Annoying Me

  1. #31
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    Okay gang, I reported this issue yesterday to the network running our OTX survey. The response I got indicates that we are the first to report this issue and that to pursue it, they will need more information.

    Here are some specifics I will need to gather in order to officially report a technical problem. If you have a similar issue again, I need the following:

    1. email address
    2. date and time
    3. exact url where the problem occurs

    With some more detail, I will be equipped to turn up the heat. If there is a technical issue, I'll get to the bottom of it!!
    Angie

  2. #32
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    Quote Originally Posted by missangie View Post
    Okay gang, I reported this issue yesterday to the network running our OTX survey. The response I got indicates that we are the first to report this issue and that to pursue it, they will need more information.

    Here are some specifics I will need to gather in order to officially report a technical problem. If you have a similar issue again, I need the following:

    1. email address
    2. date and time
    3. exact url where the problem occurs

    With some more detail, I will be equipped to turn up the heat. If there is a technical issue, I'll get to the bottom of it!!

    it's nice to hear that their actually willing to look into it!
    Thanks for the heads up!
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  3. #33
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    ARG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
    Did NOT want to be the first one to have to do this.....


    http://v2.decipherinc.com/survey/mev/mev08022

    Was about 76% way through and it just gave out. It was on frozen, shelf food mainly one product in particular.

    It happened today 3/20 1:35 pm EST. Have tried several times to refresh and use the back button and it won't have any of it.


    I answered almost all questions, watch a tv ad and then it was on the section about what shows I watched last week, the channels they were on and what time of day I watched them when it froze on me and wouldn't go any further.
    Last edited by m 'n c; 03-20-2009 at 06:48 PM. Reason: more detail
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  4. #34
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    Ugh! Just spent 25 minutes on a survey about ice cream. Asked all the typical questions at the end of the survey (race, income, etc) and then it disqualified me after entering my age. That really sucked.
    Magic Maker, Off to Neverland Travel Co.

  5. #35
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    Quote Originally Posted by askomsky View Post
    ARG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
    Did NOT want to be the first one to have to do this.....


    http://v2.decipherinc.com/survey/mev/mev08022

    Was about 76% way through and it just gave out. It was on frozen, shelf food mainly one product in particular.

    It happened today 3/20 1:35 pm EST. Have tried several times to refresh and use the back button and it won't have any of it.


    I answered almost all questions, watch a tv ad and then it was on the section about what shows I watched last week, the channels they were on and what time of day I watched them when it froze on me and wouldn't go any further.
    Just to keep you from getting spam, why don't we have people submit a trouble ticket with the information rather than in here. Miss Angie would you object to that? April - I'm deleting your email address for now.
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  6. #36
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    Quote Originally Posted by m 'n c View Post
    Just to keep you from getting spam, why don't we have people submit a trouble ticket with the information rather than in here. Miss Angie would you object to that? April - I'm deleting your email address for now.
    I thought about it, but it wasn't my main email address so I wasn't too worried and thought someone would really have to go digging for that if they wanted it that bad.
    But thank you bc I really wasn't sure any who!
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  7. #37
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    Ugh! Just spent 25 minutes on a survey about ice cream. Asked all the typical questions at the end of the survey (race, income, etc) and then it disqualified me after entering my age. That really sucked.
    ================================================== ====
    ME TOO

  8. #38
    askomsky's Avatar
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    Quote Originally Posted by schaery View Post
    Ugh! Just spent 25 minutes on a survey about ice cream. Asked all the typical questions at the end of the survey (race, income, etc) and then it disqualified me after entering my age. That really sucked.
    Quote Originally Posted by mjjmbnmm View Post
    Ugh! Just spent 25 minutes on a survey about ice cream. Asked all the typical questions at the end of the survey (race, income, etc) and then it disqualified me after entering my age. That really sucked.
    ================================================== ====
    ME TOO
    Have you seen Miss Angie's post? If you post the details or open a TT maybe SR can get it taken care of.

    Quote Originally Posted by missangie View Post
    Okay gang, I reported this issue yesterday to the network running our OTX survey. The response I got indicates that we are the first to report this issue and that to pursue it, they will need more information.

    Here are some specifics I will need to gather in order to officially report a technical problem. If you have a similar issue again, I need the following:

    1. email address
    2. date and time
    3. exact url where the problem occurs

    With some more detail, I will be equipped to turn up the heat. If there is a technical issue, I'll get to the bottom of it!!
    Sunshine Rewards

  9. #39
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    Thanks, missed her post.

  10. #40
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    Quote Originally Posted by mjjmbnmm View Post
    Thanks, missed her post.
    Your Welcome, I was just excited to hear that someone was willing to look INTO OTX issues, I wanted to make sure that we give them any info we can!
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