i am running windows xp and using internet explorer 6.0 (i think). does that info help you out at all? i seem to get the cache-no-cache page whenever i do psb surveys and sometimes when i refresh the page i get the congrats page but most times it will either take me back to the beginning of the survey again or i get an error message. maybe surveys just don't like me anymore since i've been doing them for a long time now.