Daily Survey Technical Issues Thread

[sqromano]

I just worked on a survey about a new building toy for a big company. I got to a point where I had to say why I didn't like a scene from a commercial. It then gave a white screen saying I didn't qualify. I never got sent back to the SR page. I definitely took my time and answered all questions completely. I filed a report, so we'll see what happens.

[Leslie]

I just worked on a survey about a new building toy for a big company. I got to a point where I had to say why I didn't like a scene from a commercial. It then gave a white screen saying I didn't qualify. I never got sent back to the SR page. I definitely took my time and answered all questions completely. I filed a report, so we'll see what happens.

the same thing happened to me

[jtowner]

I did this same survey, and it went to the congrats page and took me back to SR, I found out the hard with the videos surveys, if you do not give it at least 25 minutes, or longer it will do that. It is a real pain but I have learned the hard way. Anytime a survey has this format make sure you keep track of your time, or it will bite you. Hope this helps anyone taking this one today,

Jtowner

[lkat]

I've been trying to do a ds today, and have actually had boxes that I could check...BUT when I click on take a survey, I get the little watch thing, and it does nothing. THEN when I finally X out to try again, it takes that option away for me to click even though I never even got to the survey??? I was having problems with My 2 Cents yesterday too and DS this am was weird...not even having any boxes to check...

Is something going on that they're working on, or is it just my computer for some reason...never had these problems before, and every other aspect of my computer is fine right now btw...

[jtowner]

No it is not your computer, Monday morning is a bad time for all surveys, I had that happen to me today, I just keep logged in on the survey page with no options, go back with my back arrow and sometimes a suvrey will pop in for me. GF just has not really loaded new surveys for this month I think. If they do it is just one or two. I have not had options is a while.

Jtowner

[mollyeilis]

Ooh, a definite problem.

Just taken to the main Greenfield page with the ability to log in and everything. Whoopsie! (had entered my info, clicked the things that applied to me, and continued)

[jnorth1007]

I haven't had any issues today with the exception of there being no surveys for me to take. Technically everything is working fine on my end for them.

[spring]

I haven't had any issues today with the exception of there being no surveys for me to take. Technically everything is working fine on my end for them.

Same here......no issues with Greenfield, either. No surveys available yet, but no technical problems, either. Sorry some of you are having issues.

[Iteach]

BUT when I click on take a survey, I get the little watch thing, and it does nothing. THEN when I finally X out to try again, it takes that option away for me to click even though I never even got to the survey???


The same thing is happening to me too and I know it's not my computer. For whatever reason GF must be having some tech issues that are affecting some and not others. I tried for a DS very early this morning (4:30 am) with no tech issues (no surveys for me), but when I starting trying again just now have the tech issues. I'm sure it will get straightened out soon.

[StitchandPooh'smom]

I just had a survey that asked me to join a health advisory panel. I answered the health and demographic questions and put in my name and e-mail and did not get sent back to SR. I was a little suspicious when it came up as a survey, but I took a chance and it didn't give the congrats screen. I did report it just in case it helps GF pull it.