I received a reply to my email.
What I wanted to buy was a North Face Jacket so that explains it for me. But what I made BOLD is different than what Cindy was given in her email.Hey Kathie, Thanks for the email. I apologize for the confusion, but the coupon code CJ10 does have exclusions. The excluded brands are: North Face, Patagonia, Arc'teryx, Merrell, Nixon, Scarpa, Sea to Summit, Suunto, Western Mountaineering, and Yakima. These can be found under #21 in our Terms and Conditions. The coupon code CJ10 is also only valid for 10% off already on-sale items. Free economy shipping will work on all orders over $49, even if a coupon code is used (shipping within the contiguous United States).
Guess I'll wait until tomorrow.
You're welcome Pam. Most merchants do have brands that are excluded from any coupons. The shoe merchants do it all the time. The brands won't let them discount their product. I'm not surprised about the North Face but that 10% discount was a big draw. I'll have to think about it.
Explanation from Affiliate Manager, so hopefully this will help you all:
there are ZERO brand exclusions on CJ10. CJ10 is only for items already on sale though. So if your visitors try to purchase something that is not already on sale, it will not work. However, if they try to apply for the 10% off coupon code on a jacket that is already marked off, it should work when they try to apply it. The only coupon code that has brand exclusions (the ones listed by the customer service rep) is CJ15. This is for 15% off all regularly priced merchandise (items not already on sale) and does have those brand exclusions.
Here’s the other rub – during the Anniversary Sale, both CJ10 and CJ15 ARE NOT VALID for items that are part of THIS PARTICULAR sale. However, these codes are valid on items that are not included in the Anniversary sale. For example, I entered in my checkout cart to check this The North Face Women’s Denali Jacket (currently on sale but not part of the Anniversary Sale) and was able to use the CJ10 code. When I entered the Moosejaw Danny Zucko sweatshirt (on sale as part of the Anniversary Sale) the code DID NOT work. Also, I entered into my checkout cart a regularly priced item from Marmot (a brand that is not part of the brand exclusions on the CJ15 code). As a regularly priced item of course it is also not part of the Anniversary sale. I was able to apply the 15% off code there as CJ15. If you have a sale price item and a regularly price item in your cart, and you try to apply BOTH Codes you will only be able to apply one (you can’t combine coupon codes).
If you think you know all the answers, it just means you haven't been asked all the questions.
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