Survey problems or questions etc.

[mollyeilis]

Waaaaaaaaah.

Finished a SM, got:

We always want to provide you with the best survey taking experience, however we are currently experiencing some technical difficulties. We request you to try again after sometime.

OK wait, "try again after sometime"?

[marcymajor]

molly-i can totally relate. just did an ssi survey and when i went to submit it instead of getting the star page to rate the survey i got an error page saying the link was invalid. oh well, you win some you lose some. guess i can try again later and hopefully ssi will add some new surveys.

[sammielynn]

molly-i can totally relate. just did an ssi survey and when i went to submit it instead of getting the star page to rate the survey i got an error page saying the link was invalid. oh well, you win some you lose some. guess i can try again later and hopefully ssi will add some new surveys.

I got the stars, but no credit. I can never get credit for an SSI in my office, from home or at another campus it works but not on my "regular" work computer. Now SH always credits on this one, go figure.

[DisneyJudi]

I got to the end of my SH just now and got 'this web page has expired.' No credit.

[mellymel261]

I am getting the numerous languages page while trying to enter a SH survey, anyone else?

[abb1987]

I completed my GF survey yesterday and got to the last page, where it thanked me for completing it. However, it never brought me back to the SR page and I didn't get credit for it today. Really disappointing, I was happy to qualify for one right away since it has been difficult for me to do so lately. Anyone else not getting credit for GF?

[DisneyJudi]

I completed my GF survey yesterday and got to the last page, where it thanked me for completing it. However, it never brought me back to the SR page and I didn't get credit for it today. Really disappointing, I was happy to qualify for one right away since it has been difficult for me to do so lately. Anyone else not getting credit for GF?

I've had several lately that I haven't received credit for. No rhyme or reason which ones credit and which ones don't on my end.

[mmm611]

I completed my GF survey yesterday and got to the last page, where it thanked me for completing it. However, it never brought me back to the SR page and I didn't get credit for it today. Really disappointing, I was happy to qualify for one right away since it has been difficult for me to do so lately. Anyone else not getting credit for GF?

The good news is, that survey *should* credit eventually since it was one that didn't take you back to the SR page. It just might be a while. At some point in the future, you might see two survey credits for a day and you only took one--that's the second one.

Disney Judi, was it just the one DS from last week you had a problem with or are there others? Did you get the normal congrats page?

[DisneyJudi]

Disney Judi, was it just the one DS from last week you had a problem with or are there others? Did you get the normal congrats page?

Yes, I got the normal congrats page for them but I never received credit for 11/11 or 11/14.

[mollyeilis]

Felt solidly into the survey, boom, "We are currently experiencing technical difficulties. Please try again after a few minutes.".


This is getting OLD. Toluna, please, fix the technical difficulties!