Quote Originally Posted by qzcaroline View Post
How do you all clean out your cookies? I am still not getting credit for SSI(even when I get to the evaluation page). I never got credited for 4/7, 4/9, 4/10, & 4/12. I have a Dell desk top computer with windows. Before I take a SSI I go to the "tools" at the top of the page & click on "delete browsing history" (there are a list of items that are checked off including Cookies). Am I clearing out my cookies correctly??? As I have said in previous posts, I never had a problem getting credited for SSI & SSI11, but now when I complete them I never get credited! I would appreciate any and all information!!!
I have done it your way too but now I do it differently and it works for me. I use Firefox so it might be different?

Tools
Options
Privacy tab
click on custom settings for history in the drop down box
click on show cookies
click on remove all cookies
Re-sign in to SR

Remember to make sure your settings are set to Accept Cookies and Accept Third party cookies. On Firefox the little checked boxes are on that same page when you get to Custom Settings for history tab. HTH