Quote Originally Posted by SunshineGirl View Post
I really wish that I had more information. I know with Opinion Network if you do not get credit or have a problem, they want you to email them directly because they can look things up faster if it goes straight to them. The first time we tried that it was kind of a mess. But they said that they fixed it so that they should now be able to help everyone directly. They are really the most responsive of all of our survey companies.
I did that for one that had a higher value and after a week or so and some confusion about that fact that I was doing surveys through SR I did get the credit for that one. Did another one for a .90 survey a few weeks ago that I got the correct completion page for an it's gone no where, but they do always send me an e-mail asking me to rate their customer service. Just too time consuming to keep following up, especially the smaller ones like yesterday; I completed the 2 and should have gotten credit. not worth it to chase for .40.

What really bothers me is that they take our credits back but I am completing other surveys and am not getting my credits. Does not seem fair to us (or SR who is losing out too). I have several every week that don't credit as well as all the ones that I am disqualified from at the end.