They did reverse a HUGE chunk of surveys on us. So many that if we had not reversed them, we would have actually made less than what we paid out for the last month. We tend to not reverse about 90% of the survey reversals that come back to us and just try to absorb the cost. But this batch was so big.
I will say that in a couple of instances, they reversed EVERY person who took a particular survey. So I don't think it was anything you did wrong (which is why we try to absorb the costs most of the time). There is nothing at all that we can do. Basically when we have complained about it they just tell us maybe we shouldn't credit our members until we know for sure they aren't reversing the credits. But because that can be over a month, that would be even worse.
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