Quote Originally Posted by jnorth1007 View Post
Just to let those of you who ordered these know that you need to check the boxes when they arrive. I just had mine delivered and when I opened the box that had my mugs in it EVERY single mug out of 10 was broken. 2 were completely crushed and the handles were missing from the other 8. I called BJ and they are sending me replacements. I just wanted to make sure that you check your boxes now instead of just putting them aside and then finding things broken when it is too late to get replacements for Christmas.
UPS must have had a field day with these deliveries as 2 of my 10 were broken as well; handles were broken. I've sent off an e-mail to them and they were quick in response, but now i can't find my confirmation e-mail. Life is still good! It'll get taken care of.