Funny that is the same team number on my packed with care lable LOL I think team #11 needs some more training on packing with care.
Whoever packed mine with less than half of what I paid for didn't even include the invoice with the sticker. LOL! I'm guessing they didn't want to admit that they did it.
Tricia
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I received all of my Boca Java in great condition and the awesome free price for all my extras except for shipping. Is Boca Java gone now? My mom was going to order some...
Yes, they are gone. They aren't the kind of company we want to represent on here, and if you read the entire thread, you'll see why.
If you think you know all the answers, it just means you haven't been asked all the questions.
I ordered the two sampler packs for $39.80 last month & 2 unbroken mugs. Everything went fine with my order and I have not been contacted by the company & my credit card hasn't had any corrected charges. However, based on the way my fellow SR members have been treated, Boca Jova is definately NOT a company I want to do business with in the future. By the way, I gave the cocoa as gifts but kept 1 tin for myself; I tried it last night & was not impressed! Checked out the ingredient list & was a bit disappointed in what I read. Not a company or product I would recommend! Thanks SR for standing up for your members!
Just a little update. I filed a complaint with the BBB in their area back in November and I received a response from them today that the company refused to respond to any attempts by the BBB to get information about the issue. They have rated this company an "F" because they refuse to handle complaints and have dishonest advertising and pricing policies. This is obviously not a company that should be in business anymore. What a joke they are.
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