That would mean that ebay didn't give us credit for it.
eBay doesn't accept disputes from us when credits are missing. They have basically told us that if our members click on our links like they are supposed to, the credits will show up. Well, we know that does not always happen because sometimes people have things on their computers that overwrite cookies. So we always double check to make sure that a credit didn't just slip through or error out when someone files a ticket. But beyond that, ebay just doesn't care. It's infuriating because we all lose when that happens.
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