
Originally Posted by
SunshineGirl
We cannot dispute them because most survey/offer companies do not take any disputes. They are of the opinion that if it does not credit, it was a problem with the survey taker, not their system. They give us two choices--either play by their rules or don't run the surveys. I've put this to our members time and time again and the majority always responds that they would rather keep the surveys and deal with the non-credits than get rid of them altogether.
99% of our non-credit issues (surveys, offers, and sales total) are a result of a problem on the end of the member and not the company. It's usually either cookies being blocked, a firewall, or an incompatible browser.
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