Greenfield/Toluna Surveys (Official Thread)

[SunshineGirl]

Update!!

Apparently this issue only impacted 12 SR members for August 1-18 for a total of 37 missing credits. The really odd thing is that 3 of you made up over half of the missing credits. I don't know if that means that it is a problem with your accounts or that you just happened to have tried the surveys a lot more than anyone else. 1 of your 3 accounts has already been handed over to GF for them to specifically track all of your surveys and see if they can figure out what is going on.

I know that they owe us even MORE credits because these are just through the 18th and today is the 27th. But I was at least glad to see that they were telling the truth when the said that this was only impacting a small percentage of survey takers now. 12 people is actually a small number compared to the total number of SR members that take surveys in a month. Still a crappy problem...but at least I know they are being honest with me and still trying to fix it.

[SCard]

Update!!

Apparently this issue only impacted 12 SR members for August 1-18 for a total of 37 missing credits. The really odd thing is that 3 of you made up over half of the missing credits. I don't know if that means that it is a problem with your accounts or that you just happened to have tried the surveys a lot more than anyone else. 1 of your 3 accounts has already been handed over to GF for them to specifically track all of your surveys and see if they can figure out what is going on.

I know that they owe us even MORE credits because these are just through the 18th and today is the 27th. But I was at least glad to see that they were telling the truth when the said that this was only impacting a small percentage of survey takers now. 12 people is actually a small number compared to the total number of SR members that take surveys in a month. Still a crappy problem...but at least I know they are being honest with me and still trying to fix it.

I am going to take a wild guess that I am one of the 3 that make up 1/2 of the missing credits. I do a ton of surveys so that makes sense.

I don't mind being patient because I do get the credits.

Thank you GF and most of all Tricia:

#2850339 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850340 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850341 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850342 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850343 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850344 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850345 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850346 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850347 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850348 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850349 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850350 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid



I will continue to take DS surveys

[jtowner]

I got 5 of the missing credits, I had 6 written down bit that was on 8-22nd which you did not get those yet. I did one yesterday and after several hours it did credit, have that not happen to me with this mess, so I was thinking maybe they found the problem, not sure. Thanks for the credits, I only had one and a between the 8-18th and yesterday that did not credit, so that is my 6th missing credit. The good news is I had 6 that did credit between 8-18 and 8-26, so its getting much better.

Jtowner

#2850354 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850355 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850356 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850357 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850358 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid

[SCard]

I got 5 of the missing credits, I had 6 written down bit that was on 8-22nd which you did not get those yet. I did one yesterday and after several hours it did credit, have that not happen to me with this mess, so I was thinking maybe they found the problem, not sure. Thanks for the credits, I only had one and a between the 8-18th and yesterday that did not credit, so that is my 6th missing credit. The good news is I had 6 that did credit between 8-18 and 8-26, so its getting much better.

Jtowner

#2850354 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850355 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850356 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850357 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid
#2850358 Credit: Missing Greenfield Daily Survey Credit 0.75 Credits 08/27/2015 Paid

glad you got your credits! still ~ 50/50 for me on credits. I completed 4 since Saturday I think, 2 credited and 2 did not. even tried clearing cookies right before I did DS and again 1 credited, next day did not

[SCard]

whatever is going on with my account with GF, they are tracking my missing credits perfectly; I checked my calendar the number I am missing matches the credits they sent

[pattip03]

Glad to see credits come thru. Since 8/20 I only had 2 credit and 3 that didn't credit. I hope there are some for me next time

[SCard]

tried DS just now. they wanted me to log into my Pay Pal account, download an activity report and upload it to the survey. No thank you, my PP account is tied to my bank account.

[jtowner]

Glad to see credits come thru. Since 8/20 I only had 2 credit and 3 that didn't credit. I hope there are some for me next time

I took one last hour and what do you know, credited in the 1st hour, maybe its back to working okay,

jtowner

#2850427 Credit: Greenfield/Toluna Daily Surveys 08/27/2015 0.75 Credits 08/27/2015 Paid

[SCard]

no credit again tonight, was hoping.

[mellymel261]

I took one last hour and what do you know, credited in the 1st hour, maybe its back to working okay,

jtowner

#2850427 Credit: Greenfield/Toluna Daily Surveys 08/27/2015 0.75 Credits 08/27/2015 Paid

Mine didnt credit tonight