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View Full Version : Help for my mom-she can't sign in!



Weluvdisny
11-13-2007, 02:09 PM
My mom is a SR member and is trying to sign on and she's getting the message "Your account has not been activated yet".

What should she do?

bs4free
11-13-2007, 02:18 PM
I am not sure but maybe she needs to click an activation link in an e-mail... It seems so long ago since i joined i do not remember....

sunshinecindy
11-13-2007, 02:19 PM
PM me with her info, maybe she never did received her confirmation email.

Weluvdisny
11-13-2007, 02:53 PM
She's already a member and has earned over $20! That's why I don't understand it.

SunshineGirl
11-13-2007, 03:29 PM
I bet that she went inactive from not logging in for X number of months. If that is the case, we just reactivate the account and all of her money is still in there.

Weluvdisny
11-13-2007, 03:31 PM
I know she used her account last week. I helped her with it.

sunshinecindy
11-13-2007, 03:33 PM
I know she used her account last week. I helped her with it.

Perhaps she is one of the ones I had to deactivate because of the report from the advertisers for duplicate IP's. I can check if you PM me with her name.

Weluvdisny
11-13-2007, 03:52 PM
Sent you a PM Cindy. Thanks for your help!

sunshinecindy
11-13-2007, 04:09 PM
You should have an answer now.

Weluvdisny
11-13-2007, 04:14 PM
Got it. Thanks for the quick reply.