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just now tried again to get a ds, put in my demos and it just sat there with an hour glass for over 5 minutes and did not move or show any options. guess gf is having problems this morning. have gotten 3 surveys so far today and i am happy about that. oh well, life goes on. hopefully gf will fix this problem some time today and maybe i can get my ds for today.
I didn't have any problem, got right in to take one. Maybe log out, clear cookies and log back in.Quote:
Originally Posted by marcymajor
I'm doing surveys in IE and have Windows 7 and have not had problems with Greenfield the past few days. The only minor thing is that it takes forever to go from the last page in the survey to the SR congrats page, but I just hope for the best with that.So far, so good.
i finally got my ds for today. took forever for the demos to load but i got one, completed it and got the congrats page. did have one problem though - halfway thru the survey a page came up saying service unavailable so i refreshed the screen and it went back to the previous page and i was able to finish the survey in its entirety. hopefully i will see the credit tomorrow. am totally happy that i got my ds on this beautiful sunny thursday afternoon.:sunshine:
Strange how some of us can get a survey and others (like me) are still having problems. I think it is working only some of the time it seems because I got one last night after trying all day and getting the blank white screen. I got in a couple of times this morning and was able to put the demographics in but then it either won't load or I get the white page.
The fact that some are getting through while others are not, and are getting similar error messages and/or blank pages does NOT indicate a user problem. It indicates that the server isn't able to take all the users at once.
I think it's totally OK for those of us getting those funky error messages and white pages to mention it, so that hopefully someone up above (whether Sunshine or Greenfield) can figure out the server problem and let all of us get on without weird error message or white screens.
Hubby's working from home today and I asked about it, if these oddities are user or server-based, and he was able to give me the explanation. Just like on Black Friday...if some users trying to shop somewhere and some of them are getting blank screens, that's not the user's fault, it's the site/server...hopefully they will see the problem and fix it!
An outage of course would mean that no one could get on...but this sort of glitchy mess that's lasted a few days means that the traffic is just too much.
no issues with GF today; I got in, qualified and finished the 1st survey I got, thankfully!
however, SH kept giving me a blue page that said, welcome back! sorry, but this survey is closed, in several languages.
Is anyone else getting a server error with SH? I can't get in.....wonder if all the SR members are trying to do survey's now with the increase and we've overloaded their server. :rotfl:
I think that one reason that some of you have problems while others do not is the whole "survey router" issue. Once you click the link, they route you through different sites. One site could be bad while the others are still working. If you get stuck in a bad site, you keep getting it when you go back. Clearing cookies is only half the battle. You also have to clear out your CACHE so that when you go back through (and assuming it is fixed), you don't get the same error page again.
is that "routing site" specific to SH or all sites? I've noticed with SH, the address is the bar changes queue number......sometimes it'll say queue 3, then queue 4, then back to queue 2. each one having different options to choose from.
I'm not getting in either...blank white page. Going to try what Tricia suggested and see if that helps?Quote:
Originally Posted by 29apr00
ETA: Cleared cookies and cache and still getting the blank white page?
Same thing here. Maybe it's an overload. I'll try later.Quote:
Originally Posted by PSL1013
I'm getting the blank white page for SH too. I'll try again later!
I'm getting right in. Using Firefox and Window 7.
I'm not I fet the IE diagnosit page.:( Hopefully i can try later
just tried to do a sh and got the following message:
The website cannot display the page
HTTP 500 Internal Server Error
Most likely causes:
The website is under maintenance.
The website has a programming error.
this is the url that comes up with this message:
http://www.surveyhead.com/routing_qu...893783bf49eef6
guess i can try again later.
I'm getting right into the two demographics pages using IE on a Windows 7 computer. However, it goes right to an error page despite computer cleaning. I agree with whoever said that the server is probably just too busy right now. Since an email was sent out about the SH increase, my theory is that more people are trying this survey than usual.Quote:
Originally Posted by sunshinecindy
I'm just going to try the other surveys and try this one again later. Good luck, everyone!
Same here.....Quote:
Originally Posted by marcymajor
I get the demographics page and then I get the same error message as above
still getting the server error on sh. just had the weirdest thing happen with my ssi2 survey. was about to submit it and got the server error message so i refreshed the page and got the star page so i could evaluate the survey i just completed. keep your fingers crossed everybody that it credits after 3. if not i guess i can try again later. that's the first time that has ever happened. woo hoo - my ssi2 survey just credited. definitely made my friday even better.
Just got word that SH is working on their router issue. Work on the other ones until then. :)
Thanks for keeping us posted!!! :sunshine:Quote:
Originally Posted by SunshineGirl
Yay! HOpe to get one later this evening!
IS something more going on? I finished a DS before noon, an SM by 12:30 and a MV around 1. I have not gotten credit for the SM or MV yet and am beginning to think they ar just gone
no issues getting into GF today - but I just completed a survey, with the question at the end where they ask you to rate the enjoyable level of the survey. so I chose, about the same as other surveys, and got told I didn't qualify! grrrr. after over a half hour spent on it, too.
I'm seeing normal numbers of credits coming through on everything else (besides the SH problems).Quote:
Originally Posted by MdCaterer
Are all the GF credits from yesterday in? I did not get mine and I am thinking I won't. :(
I haven't gotten credit for yesterday's GF either
I had one from Wed that should have creditted yesterday and didn't. I pretty much figured I was probably out of luck since no one else said anything.Quote:
Originally Posted by sqromano
On a positive note, I just finished and got credit for SH!
Yippee. Going to try for a SH. I'm pleased to have just completed a MV. :DQuote:
Originally Posted by sqromano
I was just about to report that it is fixed. :)
it took me 3x to finally qualify for a sh but i got one, completed it and it has already credited. glad it's fixed and working well.:sunshine:
same thing just happened again!:confused::headache: Answered the 'enjoyable' question, said it was much more enjoyable than other surveys, and got told I didn't qualify again! And this is after I was told I had completed the survey and they just wanted to know what I thought about it. Guess I'm just going to forget about it now since I got burned twice!:rolleyes:Quote:
Originally Posted by lanny76
yet again. not quite the same question, but it did ask me at the end several questions about the survey - did I think it was too long (no), did I find it interesting, did I enjoy it more than other surveys.....OK, it was a short survey about kleenex, but I took my time doing it because I had other things to do too, and I saw no other quality-assurance check sorts of questions in there. So I don't think I am doing anything wrong that I can see at all, and yet 3 times in the last 3 days, I have been disqualified after answering positively a question about enjoying the survey! grrr
I'm thinking that there must be some other quality question at some point in the survey that is triggering this. I haven't seen anyone else reporting this (unless I have just missed it).Quote:
Originally Posted by lanny76
well, they are from entirely different companies, for one thing. also, I do not go too fast; as a matter of fact, I take plenty of time, and do try to answer each question seriously. yes, there are other questions where they say, choose this option in this answer, and I didn't miss those. from my perspective, I don't see any legitimate reason for that to happen to me - of course! :p if they think I did something wrong or they just don't like my answers, there needs to be something that tells me I've been disqualified before telling me I completed the survey, I'd think.Quote:
Originally Posted by SunshineGirl
I completed a SM survey yesterday, got the "Congratulations" page and everything, but alas, no credit:cry:. So, I had to settle for $1.40 in surveys instead of the $2 I thought I'd earned...
I was able to get one of each survey yesterday, except SM! Yahoo.
But, is anyone else getting the SH survey that immediately goes to this survey closed message "The survey you have attempted is now closed.
Lo sentimos, pero la encuesta está cerrado.
我们很抱歉，这项统计调查是现已关闭。
Vi er kede af det, den undersøgelse er nu afsluttet.
Het spijt ons, de enquête is nu gesloten.
Olemme pahoillamme, kysely on nyt päättynyt.
Nous sommes désolés, mais l'enquête est maintenant terminée.
Wir bedauern, die Umfrage ist jetzt geschlossen.
Λυπούμαστε, η έρευνα έχει πλέον κλείσει.
हमें खेद है , इस सर्वेक्षण अब बंद है.
Siamo spiacenti, l'indagine è chiusa.
申し訳ありませんが、この調査は、現在受け付けていません。.
죄송하지만이조사는지금폐쇄합니다.
Vi beklager, undersøkelsen er nå stengt.
Niestety, badanie jest teraz zamknieta.
Lamentamos, mas o inqu�rito já foi encerrado.
К сожалению, обследование в настоящее время закрыты.
Tyvärr undersökningen är nu avslutad.
I hit that and afterwards it is the only survey they keep offering
I've never gotten that page, but I've tried on and off to get any kind of survey and the only thing I have gotten is a GF. Thankful for that.
did a long SH, and got a pretty yellow page which thanked me for completing the survey and I could be sure that my incentive would be paid to my rewards site in 7-10 days! hmmm.....not too sure I believe that.:rolleyes: