Printable View
for some reason today sv keeps sending me to the page that says that the survey you are trying to complete is now closed in english and also a lot of different languages. each time i try to take another it keeps going back to that page. oh well, you win some you lose some. hopefully sv will add some new surveys as the day goes on. on the bright side i have gotten my ds, sm and ssi already so that is a good way to start the day. good luck everybody in getting your surveys today.:sunshine:
just out of curiousity has anyone been able to get a sh today? i keep getting the page with all the different languages saying the survey has been closed. oh well, guess i can try again later and if i get one great, if not, that's ok too as tomorrow is another day.
I got SH earlier today.Quote:
Originally Posted by marcymajor
I havent gotten it but it is because I am not qualifying for any..not getting the page you are describing.
I just keep getting rerouted back to the SR page.
just tried to do my ds and i got the page that says there are no surveys available. so i went into it again and for some reason it did not keep my demographic info from b4 (it's like the cookie isn't being kept or something) and i would have to re-enter all my demos again. nothing has changed on my computer and i have already completed and gotten credit for my ssi and mv but gf is acting really strange this morning. is this happening to anyone else or am i all alone here.:confused:
Same thing happened to me. A few mintues later I went into GF and completed a survey. From time to time I do notice that subsequent times when I go into GF or Y2C I have to enter my demos again.Quote:
Originally Posted by marcymajor
same problem here, marcy. :(Quote:
Originally Posted by marcymajor
ETA: just cleared cache and cookies and tried again. same result.
it took a while this morning but after repeated attempts i finally just finished my ds for today. guess perserverance and persistance pays off in the end. good luck everyone in getting your surveys today. if i can do it, you can too.:sunshine:
i finally got the DS too, marcy! :banana: yay for us!
It's possible they were doing system maintenance at 5 am when you tried, Marcy.Quote:
Originally Posted by marcymajor
sh is still sending me to the page that says the survey is closed in all different languages. oh well, you win some you lose some. hopefully they will add some surveys later on today and i can try again. on a sunshinier note, i have gotten my ds, sm, ssi, mv and an amp this morning so i am totally ecstatic about that. best of luck everyone in getting all your surveys today.:sunshine:
Happened yesterday and today with the DS:
Got into the survey, completed it all the way through the end with the classifying info and then got the page that says I don't qualify:computer: I obviously qualified - got name brands and potential products to survey. Each one was about 25 minutes long.
SH is giving me the multiple languages now too :confused::confused:
frusterated with SM today, completed one never went back to SH page, then just finished one and sorry we are expieriencing technical difficulties!
Just spent ~30 minutes on a DS that gave me the "Experiencing technical difficulties" at the end. This is ridiculous.
Hi, first post here, love Sunshine Rewards and this forum. However, I need to echo the sentiment lately about things going wrong during surveys. In just the past few days, have had a DS (about auto tv ads) that would never let me click "yes" when asked if I could view the video so after several commercials, kicked me out. Had an SSI today regarding casual dining that wouldn't add correctly no matter what I did, and just now had a DS regarding speakers that got all the way to the end and then got that technical error message. Very frustrating!!
I am following all the advice I find here. Anything else? Is there something we can do? Thanks!!!!
I'm getting that too. Should I keep trying to get into one or just try some of the other surveys?Quote:
Originally Posted by marcymajor
Welcome!Quote:
Originally Posted by pygmymom
The DS is the only one you can report errors to. These are technical errors, like the survey somehow broke in the middle (your one about videos sounds like that if it would not let you answer yes), rather than the "I spent xxx time on this survey and it kicked me out at the end" errors. The latter is not an error--it's generally some kind of quality control issue, like maybe you missed one of the questions you were supposed to answer a specific way or were going too fast or they felt you were being inconsistent.
If you go to the DS page, the link to report errors is below the green Greenfield box. I always open another tab to report errors, as you will need the info from the last page of the survey to describe the problem and give them the link to the problem survey. If you report a genuine technical issue, they can try to fix it only if you report it on that form, not if you complain about it in the forum. Not qualifying though, is not a technical issue.
I too have had problems with the DS. I have been having trouble for a few days. Yesterday I had to report on 2 surveys and I just reported one today. I have completed all the other surveys without a problem. It seems to be running slow or something.
To those that have not reported errors before: I have not had the page info on most occasions when I report them and just put not sure in the box. I then describe in great detail what it was about, the different types of things it asked ect ect and have only once not received my credit for a reported error (i just forget to keep the page open in order to get the info). So...even if you didnt copy the last page you were on you might try and file if you remember what it was about.
just tried to do a bj for my ds and got an error message when i was about to start the survey. reported it to gf. just wanted to give everyone the heads up about this survey.
I have reported errors with DS to GF and used to get credit always, but in the last 45 days. I know I have reported several and have never heard anything from them. I think they have changed hands.Quote:
Originally Posted by KimCh
My BIGGEST survey frustration/problem started with OTX and seems to be sneaking into all other surveys. They ask the same questions over and over.... meaning I try to start a survey ask a ton of questions about one subject such as: either about the type of car I drive (make, model, gas, oil, etc), or if I have a child (gender, age, race, availabilty to take survey), or makeup (types, do I wear, 25 different feelings about make-up etc) and after I answer a bunch of questions on any one of those subjects I get screened out, THEN when I try again it goes through all the same questions again. I can go through this routine as many as 5 - 10 times before I either Finally get a survey or get so frustrated I quit trying. I like the surveys and try to attempt them all each day but this new repetitive routine is making me crazy. It started with one company but I am seeing it pop up with others. Maybe I have just taken too many surveys....
MdCaterer-when i read your post about reporting errors to gf i looked back in my history and i haven't seen any credit for those since the end of august. u r right about some surveys asking the same questions over and over again but what i don't understand is when you go thru 6 or seven pages of qualifying questions and then they tell you they have no surveys available. maybe i too have taken too many surveys and they just ran out of surveys with my demos. i still keep plugging away as i do enjoy taking surveys and that's how i make the bulk of my money on sr.
I haven't had a problem with a GF in a long time.
Just a heads up for a SH survey - I was asked to print a channel guide for a survey about TV choices. The channel guide turned out to be sixteen pages long and in full color, and I ended up not needing it for the survey. I wasted a lot of printer ink since I didn't realize it would be so long - I should have been printing in draft mode.
I had that. I opened it up and kept window open without printing (I noticed how long it was). I still got credit without printing it.Quote:
Originally Posted by StitchandPooh'smom
It credited for me, too. In fact, it credited before it finished printing! :rotfl:Quote:
Originally Posted by sqromano
just spent 30 minutes on my ds about stereo headphones and speakers and when i went to submit it i got the following error message:
Sorry, but the system has encountered an internal error and cannot go on with the interview at this stage.
Please check back later.
reported it to gf but just wanted to give everyone the heads up about this particular survey.
Trying to do a SH and I have my info entered, get through the questions, make it past the "I am not a robot" code screen, only to get this every time:
This happened twice earlier, then I went out for a while and I just got it another 3 times.Quote:
The survey you have attempted is now closed.
Lo sentimos, pero la encuesta está cerrado.
我们很抱歉，这项统计调查是现已关闭。
Vi er kede af det, den undersøgelse er nu afsluttet.
Het spijt ons, de enquête is nu gesloten.
Olemme pahoillamme, kysely on nyt päättynyt.
Nous sommes désolés, mais l'enquête est maintenant terminée.
Wir bedauern, die Umfrage ist jetzt geschlossen.
Λυπούμαστε, η έρευνα έχει πλέον κλείσει.
हमें खेद है , इस सर्वेक्षण अब बंद है.
Siamo spiacenti, l'indagine è chiusa.
申し訳ありませんが、この調査は、現在受け付けていません。.
죄송하지만이조사는지금폐쇄합니다.
Vi beklager, undersøkelsen er nå stengt.
Niestety, badanie jest teraz zamknieta.
Lamentamos, mas o inqu�rito já foi encerrado.
К сожалению, обследование в настоящее время закрыты.
Tyvärr undersökningen är nu avslutad.
mmm611-i totally feel for u. i got that message all day sunday and for most of monday. what i did was waited a while after getting that message and tried again and was able to eventually get a sh. just take a deep breath, walk away from the computer for a little while and then try again. i promise it will get better. keep smiling and have a great day.:sunshine:
Since I really appreciate all the heads up about surveys that are having issues, I wanted to report one: just tried to do a SSI about book purchasing. When I got to the page where I had to enter numbers for how many were retail stores, how many were ecommerce, etc., it wouldn't take it no matter what I put in the blanks. Finally had to give up. I'd be interested to hear if anyone else had trouble on this one. Thanks!!!!
Yes, I got that one earlier today as well and had the same problem. I was able to exit, clear my cookies and get another survery to do without a problem.Quote:
Originally Posted by pygmymom
I just got that one, but I was able to complete it and get the star page. Maybe they fixed it. I'll know at 10:00 if it credits.Quote:
Originally Posted by pygmymom
Edited to add: It did credit!
i got that one this morning and did not have any problems with it all and it credited. i'm so sorry that some of you had problems with that particular ssi survey. it will get better i promise.:sunshine:
i have a question and i hope it doesn't sound too stupid. i did my ds earlier this morning and got the congrats page and b4 i had a chance to delete the cookies we lost power. when the power finally came back on and i went into my temp internet files to delete my cookies, the cookies from my ds were totally gone. i know that the ds does not track by cookies but by user id so do you think i am safe in assuming that this should credit tomorrow or should i try for another one. if anyone has any insight into this it would be greatly appreciated. :thanks:
Marcy, don't take another one if you've completed your DS already.
mmm611-:thanks: for answering my questions so quickly - it is very much appreciated. have a great day.:sunshine:
can"t get GF to load.
GF is definitely acting weird. May be the bad weather across the country.Quote:
Originally Posted by 29apr00
the only trouble i had with GF this morning was that it was loading really slow, but i was able to complete a DS. however, yesterday, i tried many times to do a SH and i kept getting routed to a survey page with about 20 different languages on it, telling me the survey was closed. i was sent to it over and over, until i finally gave up and tried amp instead.