Just happened to me too, on Greenfield. I hate that!
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I've reported the panel issue to my contact at GF as well.
I wish I read this first, the same thing just happend to me.
I was into a petfood survey when all of a sudden it took me back to the beginning. I did send greenfield am email.
Once again went all the way through a survey on phone and cell phones and satelitie companies and it still didn't take me back to the sunshine rewards page.
This is what the browser bar looks like
http://ups.surveyrouter.com/SurveyTr...3d3%26l%3d9%26
I was going through old emails from when I was at DLR, and I saw this one. Thank goodness!
The activeX or Java...would that be something your "computer" is telling you to download, or would it be in the wording of the survey. Because *before* I remember that you told us pretty clearly that they didn't want us downloading any sort of software, and that's what I've been going off of. I've never been prompted to download a toolbar at all, but software yes, and that's what you were worried about *before*.
So this has changed? (sometimes I need things spelled out for me one more time than normal people do) I'm still not downloading anything (even though I have one of those nearly impervious Macs), but I'll stop reporting 'em.
The survey company itself should not be telling you to download any kind of software from them. But if your computer does not have something downloaded that is a common plugin, you may need to download it (like ActiveX).
i don't know if this is a technical issue or not but i thot i would report this here anyway. did my ds this morning on civil rights thru psb and finished it and got the cache-no cache page. whenever that has happened b4 all i had to do was hit refresh and i would get the congrats page but not this morning. when i hit refresh this morning it took me back to the beginning of the survey again. did manage to complete it the 2nd time around and got the congrats page. wanted to give everyone the heads up about this survey. HTH.:sunshine: