Daily Survey Technical Issues Thread

[rumrunnergirl]

I just got a DS that invited you to become a part of a survey panel group (not the baby boomer one), but for cell phones. There was an actual survey, but it did not go back to the SR congrats page.

Ugh. I just finished that one. It was a DS that was hosted by another survey site to join a cell phone panel. I didn't get taken back to SR either.

I feel like applying for a job at Greenfield so I can work out all these glitches, so every survey will work perfect and every completed survey will credit. I will be the best customer service rep you ever had, LOL.

[penn19]

Ugh. I just finished that one. It was a DS that was hosted by another survey site to join a cell phone panel. I didn't get taken back to SR either.

I feel like applying for a job at Greenfield so I can work out all these glitches, so every survey will work perfect and every completed survey will credit. I will be the best customer service rep you ever had, LOL.

Thats Jenk....I just got done doing that one. I feel like Charlie Brown with the football.....I know I won't get credit, but I still feel like I have to try.......

[DarcyDog]

Thats Jenk....I just got done doing that one. I feel like Charlie Brown with the football.....I know I won't get credit, but I still feel like I have to try.......

Thank you!! That is the perfect description for how I feel when I have difficulty with surveys or offers. That's great!

[Love2Shop]

I just took one through GF that was a Decipher survey for a new menu item at a fast food restaurant. The Decipher ones are the ones that have a reset and a continue button on the bottom of each page. I got 66% of it completed and then it booted me back to the beginning! I did not hit that reset button myself (which only resets the page not the whole survey)! I should have just closed it out when I saw who it was, as I have been burned by Decipher surveys that reset before.

[jnorth1007]

Did you report the issue through the link on the DS main page? If it is a common issue for those types of surveys to reset then GF needs to know so that they can pull the offer or fix them.

[rumrunnergirl]

Thought I'd give a heads up for a 2 Cents Survey on new names for an OTC cold product. The survey was fine, on the last page I enter my stats and the LAST question is "do you want to join a panel on OTC meds?" and I say "no" and click submit survey and get "sorry, you don't qualify for this survey". WHAT?? Because I don't want to join another panel?

I refreshed the page and get "we are having technical difficulties at this time" - so I'm posting in the tech issues thread, LOL.

[PSL1013]

Thought I'd give a heads up for a 2 Cents Survey on new names for an OTC cold product. The survey was fine, on the last page I enter my stats and the LAST question is "do you want to join a panel on OTC meds?" and I say "no" and click submit survey and get "sorry, you don't qualify for this survey". WHAT?? Because I don't want to join another panel?

I refreshed the page and get "we are having technical difficulties at this time" - so I'm posting in the tech issues thread, LOL.

I got this same survey this morning for a DS and the same think happened to me, I was so mad....I submitted a report about it too. This is just not right!

[Love2Shop]

Did you report the issue through the link on the DS main page? If it is a common issue for those types of surveys to reset then GF needs to know so that they can pull the offer or fix them.

I reported it.

[jnorth1007]

Awesome! Hopefully that one will get pulled today before too many more people get stuck by it! Thanks for the heads up.

[Breeze88]

Thought I'd give a heads up for a 2 Cents Survey on new names for an OTC cold product. The survey was fine, on the last page I enter my stats and the LAST question is "do you want to join a panel on OTC meds?" and I say "no" and click submit survey and get "sorry, you don't qualify for this survey". WHAT?? Because I don't want to join another panel?

That's exactly the same thing that happened to me, BUT it was a the Greenfield survey not a 2 cents. This is what I got when I clicked that I did not want to be part of a panel. So basically they have the survey on both of GF and 2C and don't pay for either.

Although you did not receive credit for this survey, please click on the button below to take another survey for the chance of winning our $50,000 sweepstakes and to obtain your Sunshine Rewards credit!