Tricia figured out what the problem was so you should be seeing those credits show up now. I was able to get credit for all 7 of my surveys today!!!!
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Tricia figured out what the problem was so you should be seeing those credits show up now. I was able to get credit for all 7 of my surveys today!!!!
Umm, I got extra survey credits come thru in the last hour. I have no idea how that happened. Like 3 of them.
I swear I haven't taken extra surveys. Now yesterday, I didn't get credit for one that I should have, but I'm not sure why there are 3.
You should see credits for any of the MTC long surveys or SSI2 survey credits that you didn't get in the past week or so. There was an issue that was found and the manual credits should have all come through now so you might see several credits but they should be dated for the day you took the survey.
The one place I didn't look. Thank you, and also thank you for moving my post to the right place, whoever did that.Quote:
Originally Posted by SunshineGirl
Thank you! Thank you! Thank you! I just got on to try some suveys and have my two missing SSI2 credits!! Thank you so much for figuring this out for us!!!
Thank you for my two missing SSI2 surveys from the past two days but it seems I'm still having a problem with it crediting. I finished one tonight a little after nine and I did not get credit for this one, got the star page and I did clear cookies right before taking it. :confused:
I just finished an SSI2 on a completely different computer and cleared cookies from my 1st one and didn't get credit. that was the 1st SSI2 I have gotten.
Thank you so much for finding the missing credits!!:sunshine:
Quote:
Originally Posted by 29apr00
Please remember to be patient with the credits. The SSI do not credit instantly. They are ones that credit on the hour. But we can't credit them until the companies report back to us. Sometimes they don't report back for an hour or two. I just manually pushed the credits from the last hour (because I don't want to stay online until 11:05) to see if yours came through and I see that both of yours credited. If I hadn't pushed them, they would have credited at 11:05.Quote:
Originally Posted by PSL1013
Yay!!!!! Let's all scream and shout for the found credits and great service and boosted accounts!!!!! It's a great day to be a sunshiner!!
I had all 3 show up also, I did in the last 2 days. Thanks for finding them, it was a surprise. Thanks.
Jtowner
Definitely a great day to be a sunshiner!! One of the many reasons I am glad to be a part of Sunshine Rewards- OUTSTANDING customer service!!:sunshine: Thanks so much for all you do!!Quote:
Originally Posted by jnorth1007
I thought the SSI2 issue was just me. I was shocked to see the past 3 days of credit in my account tonight! Now off to post my credit from today in the contest. Thanks Tricia!!!
Just thought of something....are you clicking on the TAKE SURVEY button, or just hitting enter? If I just hit enter, it changes the code, but if I click on TAKE SURVEY, it works....?????Quote:
Originally Posted by TIAMOMMA
The first SSI2 that I took has vanished. I took it on the 31st and it has been there since but now it is GONE...... Anyone else?
Boo - no SSI2 credit for the one the DH took around 6 tonight. :( Oh well, you win some, you lose some.
If u didn't get credit then it is one that didn't register with ssi and wouldn't have posted even without the issue. The credits were always there on tricia's end they were just not showing up on our end because of a coding issue. She actually would have been able to fix the problem sooner but there are so many misc posts here about not qualifying, being disqualified mid survey, not going back to the right sr page that she didn't see a trend. Once we recognized it the issue was fixed in minutes. She couldn't recognize it because the credits were there on her end. Just another reason to keep this thread clear of issues we can't fix like quaifying, getting kicked out and not returning to the landing page. Just a suggestion.
OK, mine is weird.
I did one on 8/31 (an AMP 1.15 one) and got credit on the hour or two.
I did another one on 9/1 and did NOT get credit for it. I didn't say anything or complain cause I just figured I guess that's how the cookie crumbles. It was about 24-26 hours after I did the one the night before.
Then tonight the 8/31 one disappeared, and then reappeared as crediting on 9/3 (but still noted that it was taken on 8/31). So it's like I had the credit, it went away, and appeared again as a 'lost' credit even though that one was never lost in the first place.
Is there any possibility there was a mistake made with mine and that 'hopefully' I got credit for both 8/31 and 9/1 but it there was an error getting both in my account? (that totally didn't make sense...but I don't know quite how else to put it).
Thanks for any help- I do appreciate all the hard work and if it doesn't work out, I understand.
here's a first for me - totally completed an ssi survey today at around 2:30 and it never credited and it is now 4:08. not to sound like i am complaining (which i am not - just confused) but is ssi now having a problem with crediting issues as this has never happened to me b4? also, how long should i keep my cookies in my temp files b4 i can delete them and try again for another one? any info someone can give me about this would be greatly appreciated. :thanks: just completed my sm survey about 20 minutes ago and it didn't credit either. what is going on here? nothing has changed on my computer so i do not understand why this is happening to me today. so far today i have taken my surveys and gotten nothing for them so i am beginning to wonder if i should try anymore today or just say forget it as i am getting just a wee bit frustrated by all this. someone please help me as i am totally lost and confused.
Remember ladies, don't jump the gun. If something doesn't credit on the next hr it may be just a little time clock difference, so give it at least another before you come in here complaining about it. Have a little patience.
Pleeeeeeease be patient. We were up making changes until midnight last night. You posted at 4 in the morning while we were still asleep. Now that we are awake again, we are checking into it. Sometimes it is just as simple as a change that we made in the script impacting the credits coming in. It happens. We can fix it. We will help you. Just not at 4 in the morning. LOLQuote:
Originally Posted by marcymajor
I'm guessing that when we made the changes last night, something got broken to stop credits from running on the hour. I see them all on my end. SG just needs to kick the script to get it running on the hour again. We have made so many changes in the last week to account for the SSI 2 and the new long MTC that there were bound to be a few hiccups.
Thanks for all the work you all have been doing on the surveys- :love: all of the opportunities to earn!!
I took a super easy 2 minute SSI survey this morning- LOVE those kind of surveys!:sunshine:
Tricia-i'm sorry if i sounded impatient about my surveys not crediting. was just a little concerned - that's all. i do want you to know that i do appreciate everything you do for us at sr. guess i need to learn to be more patient in the future. :thanks: for my 2 survey credits and have a wonderful weekend.:sunshine:
I got a super easy SM this morning....seriously was like 2 questions long! makes up for the other 40 minute ones! :rotfl:Quote:
Originally Posted by disney_girl
The latest rule of the forums for this thread is DO NOT post about not getting credits until it has been AT LEAST 2 hours since you completed. Unless of course it is the middle of the night when no one is around to even see your post and do anything about it. Then don't post until the next day if you don't see credit. We get that you want your credits but honestly how do we handle real issues if there are posts on the hour of people who don't get credit and then the next hour they get edited to add: oops credited on the second hour. If you take a survey and it doesn't credit on the second hour then by all means make a post about it. Once we see a trend we can check for an issue. Hard to see a trend when there are a bunch of posts by people who didn't wait until the second hour to see if it would credit. Thanks for understanding and helping.
I took the SM survey and the SSI (2) survey yesterday, just before midnight (actually, the SM was completed just after midnight) and neither of them credited. They both went to the final screens as usual so I was quite surprised that I did not get credit. Is this similar to what one of the PP's experienced? I thought it more than a coincidence that it was the same two surveys.
:thanks:
thanks for all the hard work- I can't imagine what a headache you're dealing with when there is a glitch with the surveys. :hugs:
Is there anyway to find out what happened to my credit if it was there before and now is gone? I received credits for 9/1 and 9/2 (after the problem was fixed) but for some reason lost my 8/31 SSI2 credit. It said paid sign up with it or something. It was the first and only one that credited on its own for me. Do you file a TT for something like this?Quote:
Originally Posted by KimCh
All credits were corrected for the last few days based on what actually came through for SSI2. I'm looking at the actual credits that came through from SSI2 for 8/31 and I don't see one in here for you. I can't tell what your account said before, but I can say that I definitely do not see a credit for you for SSI2 for that date, only SSI.Quote:
Originally Posted by KimCh
I must have been seeing things. Thanks for checking for me though.Quote:
Originally Posted by SunshineGirl
I took the SSI (2) survey today after trying the SSI (1) several times without success. I completed the SSI (2) survey but this is what credited....
#2032605 Credit: SSI Daily Survey 09/05/2010 0.60 Credits 09/05/2010 Paid
I'm not complaining about the extra $0.10, but what do I do now? Do I do another SSI (2)? Or do I continue to try an SSI?
Quote:
Originally Posted by kristenrice
If you do not clear cookies between trying for the SSI1 and the SSI2 the one you click on first is going to credit. Now you need to go back and try to do an SSI2 again but make sure you clear cookies first. In the future if you can't get an SSI1 clear cookies before you go to try for the SSI2. You can only get credit for one of each a day so you now have to do the one that didn't credit.
i completed my sm survey at around 4:15 this morning and for some strange reason it has not credited and it is now 7:16. trying not to sound too impatient but i was just curious if there is a problem with sm surveys not crediting. if this post is offensive to anyone you can delete it and i will understand. :thanks:
Just a reminder that the Greenfield Daily Surveys from Friday through today won't post until tomorrow due to the holiday today.:)
i was able to get another sm survey, totally completed it, got the congrats page and it credited on the hour. guess there must have been a glitch with the 1st sm survey i took this morning. i'm just happy i was able to get another one and have it credit. definitely made my monday better.:sunshine:
I haven't read all 275 posts in this thread, but the search didn't turn anything up... :confused:
When I click to take the SH survey, it acts like it's going to link me to it (watching my status bar) but then links back to the SR main page. Is anyone else having this problem? Is there a fix? I have cleared cookies... maybe I need a deeper clean?
I'm getting that too. It just means there's no surveys available right now.Quote:
Originally Posted by 3dog2kidmom
:thanks: I can handle that!Quote:
Originally Posted by mmm611
Me, too. I just figured they are all out of surveys for the weekend! :sunshine:Quote:
Originally Posted by mmm611
don't give up hope folks - i just got a sh after hours of getting rerouted back to sr so maybe they just added some new surveys.:sunshine: