Quote Originally Posted by marcymajor View Post
here's a first for me - totally completed an ssi survey today at around 2:30 and it never credited and it is now 4:08. not to sound like i am complaining (which i am not - just confused) but is ssi now having a problem with crediting issues as this has never happened to me b4? also, how long should i keep my cookies in my temp files b4 i can delete them and try again for another one? any info someone can give me about this would be greatly appreciated. just completed my sm survey about 20 minutes ago and it didn't credit either. what is going on here? nothing has changed on my computer so i do not understand why this is happening to me today. so far today i have taken my surveys and gotten nothing for them so i am beginning to wonder if i should try anymore today or just say forget it as i am getting just a wee bit frustrated by all this. someone please help me as i am totally lost and confused.
Pleeeeeeease be patient. We were up making changes until midnight last night. You posted at 4 in the morning while we were still asleep. Now that we are awake again, we are checking into it. Sometimes it is just as simple as a change that we made in the script impacting the credits coming in. It happens. We can fix it. We will help you. Just not at 4 in the morning. LOL

I'm guessing that when we made the changes last night, something got broken to stop credits from running on the hour. I see them all on my end. SG just needs to kick the script to get it running on the hour again. We have made so many changes in the last week to account for the SSI 2 and the new long MTC that there were bound to be a few hiccups.