I'm wondering if it had anything to do w/the fact that I asked for CRT right off the bat?? She then asked for my confirmation number & came back saying that I can't call today, I can call tomorrow. My SIL could call today, so I had to get her confirmation number & then booked everything for us. When I did call back, I just put her confirmation # in at the phone prompt & had no other questions about it for the rest of the call.
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