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Thread: Daily Survey Technical Issues Thread

  1. #161
    Join Date
    Aug 2007
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    Wilmington, NC
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    I got two survey credits today, although I only did one survey yesterday. Maybe it was the Monday retailer survey. Did anyone else see a double today, and did you do the retailer one on Monday?
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  2. #162
    Join Date
    Jul 2008
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    PA
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    I got two credits today and had done the retailer one Monday. I figured that was it.

  3. #163
    Join Date
    Jul 2008
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    PA
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    Got another one that I am unsure about. It was about organic breakfast cereals and products. I completed the survey, and it registered me for a panel. I completed everything, but was not sent back to the SR page. Instead, was sent to the company's homepage. I had the green check in the URL box. I did send a report to GF, but I am not sure if it will credit. I am glad I got the double credit today!

  4. #164
    Join Date
    Aug 2007
    Location
    Wilmington, NC
    Posts
    1,604

    Default Reported a survey that fixed itself!

    I got stuck on a fiber survey today - the continue button stayed grayed out after I watched a commercial. I reported it under the SR link, but after I copied and pasted the webpage, the survey fixed itself and I was able to continue and get the congrats page.

    I'm not sure how to "unreport" a survey, so I wanted to let someone know that I reported it but I was able to finish after the report.

    In case anyone else gets stuck, I refreshed and watched the commercial again two more times - it didn't help. When I highlighted the page and copied it, the continue button appeared. It may have just been that the page was extremely slow to load, but the other commercials loaded fine.
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  5. #165
    Join Date
    Feb 2009
    Posts
    210

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    I'm hoping somebody can help me figure out why I can't even take a survey. I log in to my account, then click the on the daily opinion survey under the "earn daily" tab. I click on the Greenfield logo that says click here and it takes me to the "tell us about yourself " page, I enter my info, click "start survey" and then all I get is a blank screen. No error message, nothing, just blank. I can't even start to take a survey. I am on a Mac using Safari, and I tried in Firefox too, but the same thing happens. Is there something I need to install/uninstall?? I am not very computer literate so I appreciate any help.

  6. #166
    Join Date
    Aug 2008
    Location
    The Sunshine State!
    Posts
    968

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    Quote Originally Posted by StitchandPooh'smom View Post
    I got two survey credits today, although I only did one survey yesterday. Maybe it was the Monday retailer survey. Did anyone else see a double today, and did you do the retailer one on Monday?
    I did the same one Monday and got the double credit today, too. I'm so glad it credited!
    Claudia

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  7. #167
    Join Date
    Jun 2007
    Posts
    1,100

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    I didn't qualify for a survey yesterday but got credit today. It MUST be the one from Monday since so many people have gotten an extra.

  8. #168
    kimntrent is offline How fun this was. I loved it. Can we do it again some time?
    Join Date
    May 2007
    Posts
    2,751

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    I have one computer at home that won't let me take surveys either. Don't know why but it won't even allow me in. Do you have another computer to try it on?

  9. #169
    Join Date
    Jul 2007
    Location
    Wisconsin
    Posts
    1,226

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    Quote Originally Posted by lildebbie View Post
    I'm hoping somebody can help me figure out why I can't even take a survey. I log in to my account, then click the on the daily opinion survey under the "earn daily" tab. I click on the Greenfield logo that says click here and it takes me to the "tell us about yourself " page, I enter my info, click "start survey" and then all I get is a blank screen. No error message, nothing, just blank. I can't even start to take a survey. I am on a Mac using Safari, and I tried in Firefox too, but the same thing happens. Is there something I need to install/uninstall?? I am not very computer literate so I appreciate any help.
    This happened to me a few weeks ago. It went on for 3 days until someone posted on here about getting an email from Greenfield saying if there is spyware on your computer you will not be able to get in. I did a thorough cleaning of my computer and have been fine since. Here's the link to that previous post:
    http://www.sunshinerewardsforum.com/...ad.php?t=21722
    Robin
    .




  10. #170
    Join Date
    Feb 2009
    Posts
    210

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    Quote Originally Posted by catnapfan View Post
    This happened to me a few weeks ago. It went on for 3 days until someone posted on here about getting an email from Greenfield saying if there is spyware on your computer you will not be able to get in. I did a thorough cleaning of my computer and have been fine since. Here's the link to that previous post:
    http://www.sunshinerewardsforum.com/...ad.php?t=21722
    Thank you for the suggestions. I will try looking into the spyware issue and see if that resolves the problem. I would try on another computer as the kimntrent suggested too, but my husband just had his laptop stolen

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