Daily Survey Technical Issues Thread

[lkturner]

That's exactly the same thing that happened to me, BUT it was a the Greenfield survey not a 2 cents. This is what I got when I clicked that I did not want to be part of a panel. So basically they have the survey on both of GF and 2C and don't pay for either.

Just happened to me too, on Greenfield. I hate that!

[SunshineGirl]

I've reported the panel issue to my contact at GF as well.

[mjjmbnmm]

I wish I read this first, the same thing just happend to me.

[Tiggerific711]

Thought I'd give a heads up for a 2 Cents Survey on new names for an OTC cold product. The survey was fine, on the last page I enter my stats and the LAST question is "do you want to join a panel on OTC meds?" and I say "no" and click submit survey and get "sorry, you don't qualify for this survey". WHAT?? Because I don't want to join another panel?

I refreshed the page and get "we are having technical difficulties at this time" - so I'm posting in the tech issues thread, LOL.

The same thing happened to me on the cold product survey.

I just had a problem on a fast food one too. I took my time, read all the questions then got the "sorry you don't qualify for this survey" after finishing the survey.

[fourfoxesinpa]

I wish I read this first, the same thing just happend to me.

Me too.

[athoods]

I was into a petfood survey when all of a sudden it took me back to the beginning. I did send greenfield am email.

[athoods]

Once again went all the way through a survey on phone and cell phones and satelitie companies and it still didn't take me back to the sunshine rewards page.

This is what the browser bar looks like
http://ups.surveyrouter.com/SurveyTr...3d3%26l%3d9%26

[mollyeilis]

Some of you have been reporting that you stopped a survey because it wanted you to "download something" but it was not a toolabr of any kind. Rather, it was ActiveX or java or something that your browser needed to be able to view all of the aspects of the survey. This is not the same. The only thing that they should not be asking you to download are toolbars.

I was going through old emails from when I was at DLR, and I saw this one. Thank goodness!

The activeX or Java...would that be something your "computer" is telling you to download, or would it be in the wording of the survey. Because *before* I remember that you told us pretty clearly that they didn't want us downloading any sort of software, and that's what I've been going off of. I've never been prompted to download a toolbar at all, but software yes, and that's what you were worried about *before*.

So this has changed? (sometimes I need things spelled out for me one more time than normal people do) I'm still not downloading anything (even though I have one of those nearly impervious Macs), but I'll stop reporting 'em.

[SunshineGirl]

The survey company itself should not be telling you to download any kind of software from them. But if your computer does not have something downloaded that is a common plugin, you may need to download it (like ActiveX).

[marcymajor]

i don't know if this is a technical issue or not but i thot i would report this here anyway. did my ds this morning on civil rights thru psb and finished it and got the cache-no cache page. whenever that has happened b4 all i had to do was hit refresh and i would get the congrats page but not this morning. when i hit refresh this morning it took me back to the beginning of the survey again. did manage to complete it the 2nd time around and got the congrats page. wanted to give everyone the heads up about this survey. HTH.