Daily Survey Technical Issues Thread

[askomsky]

OK, ow that you mention it I happened to be working in Firefox, too. Maybe it's an IE problem.

Nope completed a DS & SM survey yesterday and was able to try today using IE with no problems. Only ever used IE, so that's not it.
Also received credit today for yesterdays DS.

[marcymajor]

i have IE on my computer and i have been able to get both the ds and the sm surveys. it is kind of strange that some people can get surveys while others can't. hopefully gf will correct this problem soon so all of you can get your surveys for today. will keep my fingers and toes crossed for everyone that surveys will open up for you soon.

[iluvamystery89]

i'm using firefox and i tried to get a survey using IE last night and still got the surveyrouter domain page. just tried IE again, still the surveyrouter domain page.

[m 'n c]

I had that issue last night and ran everything on my computer to clean it and it seems to be working today. I'd try running all of your cleaning programs a few times and try again. It has to be a cookie issue at this point.

[Debbie Jean]

Yup, when you're right , you're right!

I just tried on both IE and Firefox and got through to the survey page with no problem. Don't know what the deal is but hopefully GF will get it straightened out... taking surveys is hard enough as it is!

[disney_girl]

I have only used IE and am not having issues. After getting the surveyrouter yesterday morning, I cleared cookies, ran CCleaner and rebooted and haven't had issues since then. Hopefully you all can get back at the surveys very soon!

[iluvamystery89]

ok, i just ran CCleaner again, logged into SR on IE and i STILL get the surveyrouter domain page. i noticed something-when i click through to greenfield on the SR DS page, it doesn't ask me to put in any info (like it normally would after i cleared cookies), it just goes straight to the surveyrouter domain page. could that mean there is a cookie somewhere that CCleaner is not catching? it seems unlikely, but possible. i've run every program i have to get rid of them, and still only get that stupid domain page.

ETA: just tried with firefox, same result.

[athoods]

ok, i just ran CCleaner again, logged into SR on IE and i STILL get the surveyrouter domain page. i noticed something-when i click through to greenfield on the SR DS page, it doesn't ask me to put in any info (like it normally would after i cleared cookies), it just goes straight to the surveyrouter domain page. could that mean there is a cookie somewhere that CCleaner is not catching? it seems unlikely, but possible. i've run every program i have to get rid of them, and still only get that stupid domain page.

ETA: just tried with firefox, same result.

Same thing here to and it is irking me to. Never even ask you to re-enter you info like it use to after clearing cookies nad running CCl. I am wondering if it could be a spyware program i'm off to try that as well.

[iluvamystery89]

no spyware here...i scanned for that last night good luck! looks like those of us who can't get in are just SOL.

[askomsky]

no spyware here...i scanned for that last night good luck! looks like those of us who can't get in are just SOL.

weren't you having issues before with trying to get a survey and it turned out to be something on your pc?I remember it was someon and thought it was you bc then sqromano was having the same problem and used the suggestion to clean it up to get back to doing DS. This came to me yesterday when people were still having problems getting a DS when myself and others could do it without a problem.

It really sounds like something is grabbing the cookies or doing something if it's not even allowing you to put your demo's in.