Daily Survey Technical Issues Thread

[speechteachri]

There was a "sneak" question in that one...

Yup I just finished it and caught it too. I hate when they throw those ones in on the pages with lots of different things to wade through. It's so not fair.

If you are talking about the "for security (reliability, not sure how they word it...) choose answer..." then I got that.

I know Janet mentioned that there ar many reasons that you might get kicked out, but I was still really PO'd. I was carefully answering, like I always do, and taking plenty of time reading through the questions, like I always do. Maybe I should have another page open and do something else between each question or something, ecause if I got kicked out because they though I was going too fast, then anybody who reads beynd a 2nd grade level would get kicked out.

I still think thats ridiculous!

[lanny76]

If you are talking about the "for security (reliability, not sure how they word it...) choose answer..." then I got that.

I know Janet mentioned that there ar many reasons that you might get kicked out, but I was still really PO'd. I was carefully answering, like I always do, and taking plenty of time reading through the questions, like I always do. Maybe I should have another page open and do something else between each question or something, ecause if I got kicked out because they though I was going too fast, then anybody who reads beynd a 2nd grade level would get kicked out.

I still think thats ridiculous!

I do that most of the time - have something else open to do between questions - so then I'm taking 5 minutes or more to answer very basic classification questions. And there are times I STILL get kicked out suddenly and taken to the no surveys for you page, which is annoying. But I've learned that it's just the way it is/will be, even it does seem silly or arbitrary sometimes, so I deal with it and keep trying.

[AuroraBorealis]

My DS for 10/08 didn't credit. It took me back to SR. Should I do anything about it?

[29apr00]

ugh....i'm going a GF DS about movies and the movie page isn't loading. i did report it, cleared my cookies and went on to try another one...and got it again! And then a 3rd time too!! Ugh...aren't there any other survey's available today?!?!?!

[cglaura]

I was just offered the survey again for the teen girl vaccine, the one we had a few weeks ago where you watched the ad, but the Continue button didn't move you forward.

Thought, yay!, the fixed it (she is going in for this next month), but nope, still broken, same spot too.

I reported it again.

Off to try again

[tkkerber]

I just did a Super Members survey on fruit products from a major fruit product company. It was a Brainjuicer survey and I did the whole thing. When it came to the end and said answer these last few questions, I did. Then it finished and instead of getting the congrats screen, I got a blank white page with nothing. Hope I get credit, but I'm not feeling too optimistic.

Update-I left the white screen up hoping that would help to get the survey to credit and when I went back to look at it. There was an error message saying that there was an error recording the answer to the last question which was the one about what you thought about the survey. It said I would have to reanswer the last questions. But I have reanswered the last set of questions about 3 times now and I still keep getting the blank white screen and then a little while later the error message saying I would need to answer the last questions again. So obviously there is problem with the survey. Is there a place to report this like on the DS?

[tkkerber]

I just did a Super Members survey on fruit products from a major fruit product company. It was a Brainjuicer survey and I did the whole thing. When it came to the end and said answer these last few questions, I did. Then it finished and instead of getting the congrats screen, I got a blank white page with nothing. Hope I get credit, but I'm not feeling too optimistic.

Update-I left the white screen up hoping that would help to get the survey to credit and when I went back to look at it. There was an error message saying that there was an error recording the answer to the last question which was the one about what you thought about the survey. It said I would have to reanswer the last questions. But I have reanswered the last set of questions about 3 times now and I still keep getting the blank white screen and then a little while later the error message saying I would need to answer the last questions again. So obviously there is problem with the survey. Is there a place to report this like on the DS?

Update again!!-The last question finally went through because I did get a thank you message and a button to "click here to get back to your panel." Then the congrats screen came up from SR. I just saw the credit come through. Glad I left the screen open until it resolved itself. So if it happens to anyone else, I guess just leave your screen open and let it figure itself out.

[MKCP84]

I just did a Super Members survey on fruit products from a major fruit product company. It was a Brainjuicer survey and I did the whole thing. When it came to the end and said answer these last few questions, I did. Then it finished and instead of getting the congrats screen, I got a blank white page with nothing. Hope I get credit, but I'm not feeling too optimistic.

Update-I left the white screen up hoping that would help to get the survey to credit and when I went back to look at it. There was an error message saying that there was an error recording the answer to the last question which was the one about what you thought about the survey. It said I would have to reanswer the last questions. But I have reanswered the last set of questions about 3 times now and I still keep getting the blank white screen and then a little while later the error message saying I would need to answer the last questions again. So obviously there is problem with the survey. Is there a place to report this like on the DS?

I just did this survey also and got the white screen at the end. I did let it sit there for a couple minutes, then had to click to go back to the "panel", and then I finally got the Congrats page.

[roo823]

I had a brainjuicer tonight about food products. It got all the way to the end......then the white screen of death!
Brain juicer made me keep reloading the last page, but I never got to the congrats screen.
I finally bagged out on the survey after 5 reloads from their end.
Darn!

[memanana]

I got the same survey and after redoing the last question about 4 times and getting the white blank page and leaving it up for about 5 min. I opt out nothing this morning for credit