Quote Originally Posted by cjnix32 View Post
When I go on to surveyhead....asks you to give them the letters in the box. I have tried, and tried to do this, and for some reason, it always tells me that I have not typed it correctly. Ok, I went to kindergarten, I know what letters I see. I can't get into it. Have tried about a dozen times. Anyone else experiencing this?
Wow, I'm at a loss for you. It asks me for the letters/numbers too, but I've not had any issues yet with it not accepting what I put in the box? Strange. I hope someone else can help you figure out why you're having problems.

Quote Originally Posted by fronisgl View Post
I've been really busy and haven't attempted surveys until the past 2 days. I did a SH and an SSI and didn't receive credit for either one. I deleted my browsing history before I started so I have no idea what the problem is. Any help is appreciated.
That happened to me today too. I took one SI & SH and didn't get credit for either. Waited until later in the day, cleared cookies and tried again. I was able to get both to credit later in the day on my second survey attempt. Stinks, but sometimes that happens.