Survey problems or questions etc.

**SunshineGirl** · 09-09-2010, 11:14 PM

Originally Posted by JayT

Thanks for all the help! I can't wait to try this tomorrow

I've never cleared cookies before so I never thought of it.

Thank you!!

You can actually clear cookies and try whichever SSI you did not get credit for again today. MTC will only let you in every 24 hours. But SSI lets you try each until you get credit for it.

**marcymajor** · 09-10-2010, 07:16 AM

for the second time this week i have totally completed (got the congrats page) my sm survey and did not receive credit. finished one around 4:30 this morning (it took me almost an hour and 20 minutes to do it) and it is now 7:10 and no 60 cents. why is this happening to me?

i spend a lot of time and energy on surveys as they are the bulk of the money i earn on sr but if they don't credit i don't know if i can continue to take them. don't mean to sound ugly about this but this is getting just a wee bit frustrating. if you want to delete this post as you find it offensive, that's okay with me as i will understand. for now i think i will just stop doing surveys and other things on sr as i need a long break. maybe one day i will try surveys again but for now i can't.

**jnorth1007** · 09-10-2010, 07:29 AM

I wonder if it doesn't have something to do with the time of night u are doing it. If they run a script or update of some sort most companies do that in the middle of the night to avoid issues for their customers. I wonder if u aren't starting a survey and then sometimes they are running the script in the middle of ur survey.

That said I think perhaps a step away from surveys for a day or two might be a good idea. If they have u that frustrated and upset then u should take a break. They are supposed to be a fun way to earn extra money and not a source of frustration. In the end we all have to choose how we spend our time and I don't think u should waste it on something that gives u so much frustration and so little joy.

Good luck!

**dwkay8** · 09-10-2010, 09:11 AM

Originally Posted by ShanPooh

Same thing happened to me.
This is all I got:

Thank you for sharing your opinions!

Thank you for taking the time to share your thoughts and opinions! Your answers have been received and this survey is now completed.

PLEASE NOTE: Only one submission per person is accepted.

That is the exact same message I got, so it may have been the same survey. However, I actually did get credit for it! I was totally surprised! So maybe you will too!

On an unrelated note...I have a general question that maybe other people have experienced. Wednesday evening I took an SSI and everything was normal. Shortly after I took it I turned my laptop off because I was going to watch Top Chef. Never received credit. I've never had a problem with SSI crediting before, sooo, it made me wonder - does turning off your computer after a survey that tracks by cookies interrupt the crediting process?

**lanny76** · 09-10-2010, 09:22 AM

SOmething isn't working with my SH crediting process, obviously - I take one, it congratulates me, goes back to SR and no credit. I've cleared cookies prior to taking one, settings on my computer are unchanged, I don't go too fast, etc etc - but I keep not getting credit!

Other surveys are crediting without issues, too.

**LuvMyBoys** · 09-10-2010, 10:36 AM

Originally Posted by lanny76

SOmething isn't working with my SH crediting process, obviously - I take one, it congratulates me, goes back to SR and no credit. I've cleared cookies prior to taking one, settings on my computer are unchanged, I don't go too fast, etc etc - but I keep not getting credit!

Other surveys are crediting without issues, too.

That just happened to me too!

Is there something wrong with the SH router?

**mmm611** · 09-10-2010, 10:37 AM

Originally Posted by lanny76

SOmething isn't working with my SH crediting process, obviously - I take one, it congratulates me, goes back to SR and no credit. I've cleared cookies prior to taking one, settings on my computer are unchanged, I don't go too fast, etc etc - but I keep not getting credit!

Other surveys are crediting without issues, too.

I notice I don't get credit after a long SH survey, or if it takes several tries and then I get a semi-long one. Could the amount of time have been a factor?

**lanny76** · 09-10-2010, 10:45 AM

Originally Posted by mmm611

I notice I don't get credit after a long SH survey, or if it takes several tries and then I get a semi-long one. Could the amount of time have been a factor?

could be something to that. some of mine that didn't credit were long. but yesterday's wasn't too long. you think, tho, that there would be plenty of time for the cookies to go thru with a long survey & I wouldn't think cookies would expire or whatever that fast either!

**Stinkerbelle** · 09-10-2010, 10:52 AM

Originally Posted by lanny76

SOmething isn't working with my SH crediting process, obviously - I take one, it congratulates me, goes back to SR and no credit. I've cleared cookies prior to taking one, settings on my computer are unchanged, I don't go too fast, etc etc - but I keep not getting credit!

Other surveys are crediting without issues, too.

My SH today did the same thing and did not credit. It is the first that has ever happened.