Survey problems or questions etc.

**mollyeilis** · 10-31-2010, 06:20 PM

Originally Posted by MamaO

I And just an FYI - I got this page after my first try, and because I had several qualifying boxes checked, I questionned if there really were no more surveys for me. So I went back in again and got another one right away.

Oh absolutely.

But I can't help but feeling like the DS page is just behaving differently than normal. And the "join Toluna" banner just strikes me as odd; if we joined, we would have to choose each day to do the survey through them or Sunshine, yes?

**mmm611** · 10-31-2010, 06:34 PM

I really hate that new page. I only noticed it Friday. It makes it a bit of a pain to go back and try again now, but I can deal with it. I really wish it would go back to the way it was though! I thought I must've done something wrong at first.

**sammielynn** · 10-31-2010, 07:15 PM

Can't buy a survey today. Good thing tomorrow starts a new month!

**SunshineGirl** · 10-31-2010, 07:56 PM

Originally Posted by mollyeilis

Oh absolutely.

But I can't help but feeling like the DS page is just behaving differently than normal. And the "join Toluna" banner just strikes me as odd; if we joined, we would have to choose each day to do the survey through them or Sunshine, yes?

According to Greenfield, you would still be able to do your surveys through us each day.

Can you explain what it is doing that makes it harder to get surveys? Maybe we can fix it.

**mmm611** · 10-31-2010, 08:11 PM

Originally Posted by SunshineGirl

According to Greenfield, you would still be able to do your surveys through us each day.

Can you explain what it is doing that makes it harder to get surveys? Maybe we can fix it.

I wouldn't say it's making it harder to get surveys, per se, but more that it's some extra clicks after you get kicked out of one that are rather annoying. This is the message I get after I am kicked out of a survey:

Unfortunately
There are no surveys at this point of time for which you qualify. We again thank you for your interest and time and hope to see you soon.

Click here to go back to Sunshine Rewards Members Area

Rather than giving you a chance to take another or saying, sorry, you didn't qualify for this one, click here to try for other surveys, it makes you go to the member zone and then I have to go back into the GF link. If you're new, you also might not know that you can keep trying, so the new wording may result in reduced surveys completed.

My other complaint with the way this is worded is this is what I used to see if I thought I was kicked out for going too fast or something else on my end. It hasn't happened for a while, but I have seen that wording before. I have not once seen the "Thanks for trying, but you don't qualify. Click here for more surveys" page since at least Thursday.

**DisneyJudi** · 10-31-2010, 08:25 PM

I keep ending up with a page with all sorts of national flags and the honesty disclaimer in all the languages. It just stops there and I have to start all over only to get that page again.

**mollyeilis** · 10-31-2010, 09:02 PM

Originally Posted by DisneyJudi

I keep ending up with a page with all sorts of national flags and the honesty disclaimer in all the languages. It just stops there and I have to start all over only to get that page again.

I've gotten that with SSI, but not the daily survey, interesting!

Originally Posted by mmm611

I wouldn't say it's making it harder to get surveys, per se, but more that it's some extra clicks after you get kicked out of one that are rather annoying. ...

Rather than giving you a chance to take another or saying, sorry, you didn't qualify for this one, click here to try for other surveys, it makes you go to the member zone and then I have to go back into the GF link. If you're new, you also might not know that you can keep trying, so the new wording may result in reduced surveys completed.

My other complaint with the way this is worded is this is what I used to see if I thought I was kicked out for going too fast or something else on my end. It hasn't happened for a while, but I have seen that wording before. I have not once seen the "Thanks for trying, but you don't qualify. Click here for more surveys" page since at least Thursday.

Yes. It doesn't take you back and give you the choices again, it just said "nope", basically. It's different than it was a week ago.

Maybe it's just the end of the month thing? Maybe if the new Toluna banner/offer thing weren't there it wouldn't be so obvious to me/us, but the combo is weird.